Musescore hangs on startup

• Hel 7, 2011 - 14:10

hello,

Windows XP pro. SP3
Musescore 0963 or 1.0

I was trying to help a friend setting up Musescore on his computer, and experienced that Musescore installs allright, but on starting the program, it hangs on the start-picture.

The computer is sold under a different name, but I have found out that it originally is a type called Compal FL91.

No problems with other programs.

I have myself installed Musescore on 4 of my own computers, and have never had any problems.

Can anybody help?

regards
ph


Comments

In reply to by lasconic

I tried the debug version.

It also hangs after a few seconds, and the debug text only shows this:
..................................................................................
C:\mscore-debug>cd bin

C:\mscore-debug\bin>mscore.exe -d
global share:
configured localeName
real localeName
load translator
load translator from
..........................................................................

In the "locale" map I have no file called mscore_da_DK ( I have a mscore_da_qm)

The file qt_da_DK is there .

Don't know if that should mean anything, since the program runs OK on other computers ??

(I do not find any "known incompabilities" )

regards
ph

In reply to by ph

-s launches MuseScore without sound playback capabilities. So if it works, it indicates that something related to sound, a driver, or a software is hanging MuseScore. What's the name of the driver? Is the audio driver up to date?

In reply to by lasconic

I have a Realtek High Definition driver.

Just download the most recent driver. The installation failed with error 0xE0000227. Searched the net, and it is obviously a known error.. and it seems that I am up for a lot of trouble...

regards
ph

In reply to by ph

well, tried several ways of re-installing Realtek High Definition.
And I have no problems playing MP3 or other music from the net...

But Musescore still cannot start, unless i use the "-s" appendix.

Any other sugegstions? otherwise I think we will have to omit using that specific computer..

refards

ph

MuseScore: version 1.1
Computer: Windows XP Home Edition SP3 + Realtek Azalia Audio Driver
Problem: MuseScore does not start
Solution: Start > Run: "C:\Program Files\MuseScore\bin\mscore.exe" -s

Ultimate solution with sound: not yet.

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