Return subscription
I just accidentally canceled my annual Musescore PRO subscription by clicking on the wrong place
Can I return it for free?
Do you still have an unanswered question? Please log in first to post your question.
I just accidentally canceled my annual Musescore PRO subscription by clicking on the wrong place
Can I return it for free?
Do you still have an unanswered question? Please log in first to post your question.
Comments
1) Well, those who could answer you do not visit this particular subforum. This is musescore.org/en/forum/840, Russian subforum, you have written to, not musescore.org/en/forum/6, the English one.
2) Something tells me that if you were to ask this question on the "correct" forum, it won't be answered: (https://musescore.org/en/node/372449)
See https://musescore.org/en/faq#faq-314712 "Request a refund" for more details.
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This website (musescore.org) has no payment/subscription service. You are likely talking about the Pro subscription of musescore.com (See What is the difference between MuseScore.org and MuseScore.com?). https://musescore.org/en/node/20657
They offer support for account and payment issues via support@musescore.com (8/24h 5/7d, regular business hours, Limassol/Zyprus time). You may also use the "Request a refund" button under "Contact us" link at the bottom of the musescore.com website.
But find more details at https://help.musescore.com/en/articles/8535913-requesting-a-refund or, for general help about musescore.com, https://help.musescore.com/
Nobody here on musescore.org and its forums can help you with your request.
See also How and where to ask for support. https://musescore.org/en/node/277874 >>