How and where to ask for support

on or


There are 2 sites, and the same login works for both, and they share a common Help Center.

  • is the site for questions about the MuseScore editor software itself, the free, open source desktop software (Windows, Mac, Linux...) and its support and documentation.
    (.org is the top level domain for non-profit organizations)

  • is the site for posting, sharing, downloading, and discussing MuseScore scores; It is also for discussing the mobile apps (for iOS, Android, Fire OS). You can also import music PDFs, and send scores to YouTube. It is here where you can have a "Pro" (paid) or limited "free" account.
    (.com is the top level domain for commercial sites)

  • Support for Muse Hub is offered by their team on their platform:

For there are several forums divided by categories:


While for there are numerous discussion groups


Like the ones dedicated to the website, Improving MuseScore com and MuseScore Updates and Status and also
those dedicated to the Mobile Apps, like MuseScore on Android and MuseScore on iOS

Any questions or issues concerning billing (of a Pro subscription) need to be sent to or the "Contact us" on the footer of the website (and the "Request a refund" button there). This address/contact is not monitored 7*24, but only 5*9, during regular business hours in Limassol, Zyprus, i.e. the Eastern European Timezone, so please allow up to 2 business days for a response.
There is no billing support via public discussions, neither in the forums on, nor in groups on, the staff responsible for billing simply don't read either and posting here or there only annoys other users.
See also Request a Refund.
To cancel a Pro account/subscription go to your profile
To report a bug on .com go to Bug-Tracking Form

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