MuseScore 3.2.3 will not open on Windows 10 ver 1809

• Jul 18, 2019 - 18:18

Tried latest nightly ver 3.2.3.7635, uninstall/install and try compatibility settings. Log files show crash.
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2019-07-18T16:54:00.139098000Z
EventRecordID 2382
Channel Application
Computer UL93SVGB2
Security
- EventData
MuseScore3.exe
0.0.0.0
5d22fc07
atio6axx.dll
21.19.136.0
57c9f2ae
c0000005
0000000000ff65b5
2354
01d53d89656aa3d3
C:\Program Files\MuseScore 3\bin\MuseScore3.exe
C:\Windows\System32\DriverStore\FileRepository\c0306963.inf_amd64_8e933f2f99bdd1e0\atio6axx.dll
b078ee2d-2dc0-48ac-81ac-380644394bb4

  • System
    • Provider
      [ Name] Windows Error Reporting
    • EventID 1001
      [ Qualifiers] 0
      Level 4
      Task 0
      Keywords 0x80000000000000
    • TimeCreated
      [ SystemTime] 2019-07-18T16:54:00.800318700Z
      EventRecordID 2383
      Channel Application
      Computer UL93SVGB2
      Security
    • EventData
      1824181297356856356
      4
      APPCRASH
      Not available
      0
      MuseScore3.exe
      0.0.0.0
      5d22fc07
      atio6axx.dll
      21.19.136.0
      57c9f2ae
      c0000005
      0000000000ff65b5
      Error! Hyperlink reference not valid. Error! Hyperlink reference not valid. Error! Hyperlink reference not valid. Error! Hyperlink reference not valid. Error! Hyperlink reference not valid.
      Error! Hyperlink reference not valid.
      0
      b078ee2d-2dc0-48ac-81ac-380644394bb4
      268435456
      26fc6a94bec5f9044950cb399adddc24
      0

Report.wer
Version=1
EventType=APPCRASH
EventTime=132079424404413308
ReportType=2
Consent=1
UploadTime=132079424405819565
ReportStatus=268435456
ReportIdentifier=a79cfd81-8cc8-4cd7-b65d-ae7100debec5
IntegratorReportIdentifier=b078ee2d-2dc0-48ac-81ac-380644394bb4
Wow64Host=34404
NsAppName=MuseScore3.exe
AppSessionGuid=00002354-0001-001a-d3a3-6a65893dd501
TargetAppId=W:000654c32a75c9c5a57c00f0116bfb8192d40000ffff!000061ae62971d8ad32f8e2e2b37f69b94adf585e512!MuseScore3.exe
TargetAppVer=2019//07//08:08:17:11!0!MuseScore3.exe
BootId=4294967295
TargetAsId=316
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=26fc6a94bec5f9044950cb399adddc24
Response.BucketTable=4
Response.LegacyBucketId=1824181297356856356
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=MuseScore3.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5d22fc07
Sig[3].Name=Fault Module Name
Sig[3].Value=atio6axx.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=21.19.136.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57c9f2ae
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000ff65b5
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17763.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5950
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=59506e01f7d733bd97de33ee77850c61
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8d22
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=8d22c4343a143d76f9bff99dc812e0dd
UI[2]=C:\Program Files\MuseScore 3\bin\MuseScore3.exe
LoadedModule[0]=C:\Program Files\MuseScore 3\bin\MuseScore3.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL
LoadedModule[6]=C:\Windows\System32\msvcrt.dll
LoadedModule[7]=C:\Windows\System32\USER32.dll
LoadedModule[8]=C:\Windows\System32\win32u.dll
LoadedModule[9]=C:\Windows\System32\GDI32.dll
LoadedModule[10]=C:\Windows\System32\gdi32full.dll
LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\System32\combase.dll
LoadedModule[15]=C:\Windows\System32\RPCRT4.dll
LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[18]=C:\Windows\System32\sechost.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[22]=C:\Windows\System32\bcrypt.dll
LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[25]=C:\Windows\System32\shcore.dll
LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows6Compat.dll
LoadedModule[29]=C:\Windows\System32\IMM32.DLL
LoadedModule[30]=C:\Program Files\MuseScore 3\bin\libvorbisfile.dll
LoadedModule[31]=C:\Program Files\MuseScore 3\bin\libsndfile-1.dll
LoadedModule[32]=C:\Program Files\MuseScore 3\bin\portaudio.dll
LoadedModule[33]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[34]=C:\Windows\System32\ole32.dll
LoadedModule[35]=C:\Program Files\MuseScore 3\bin\WinSparkle.dll
LoadedModule[36]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[37]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[38]=C:\Windows\System32\SHELL32.dll
LoadedModule[39]=C:\Program Files\MuseScore 3\bin\Qt5Xml.dll
LoadedModule[40]=C:\Program Files\MuseScore 3\bin\Qt5XmlPatterns.dll
LoadedModule[41]=C:\Windows\System32\windows.storage.dll
LoadedModule[42]=C:\Windows\System32\profapi.dll
LoadedModule[43]=C:\Windows\System32\powrprof.dll
LoadedModule[44]=C:\Program Files\MuseScore 3\bin\Qt5Svg.dll
LoadedModule[45]=C:\Program Files\MuseScore 3\bin\Qt5Help.dll
LoadedModule[46]=C:\Windows\System32\cryptsp.dll
LoadedModule[47]=C:\Windows\System32\CRYPT32.dll
LoadedModule[48]=C:\Windows\System32\MSASN1.dll
LoadedModule[49]=C:\Program Files\MuseScore 3\bin\Qt5WebEngineWidgets.dll
LoadedModule[50]=C:\Program Files\MuseScore 3\bin\Qt5PrintSupport.dll
LoadedModule[51]=C:\Windows\System32\COMDLG32.dll
LoadedModule[52]=C:\Program Files\MuseScore 3\bin\Qt5Widgets.dll
LoadedModule[53]=C:\Program Files\MuseScore 3\bin\Qt5Quick.dll
LoadedModule[54]=C:\Program Files\MuseScore 3\bin\Qt5Qml.dll
LoadedModule[55]=C:\Program Files\MuseScore 3\bin\Qt5Gui.dll
LoadedModule[56]=C:\Program Files\MuseScore 3\bin\Qt5WebEngineCore.dll
LoadedModule[57]=C:\Program Files\MuseScore 3\bin\Qt5Network.dll
LoadedModule[58]=C:\Windows\System32\PSAPI.DLL
LoadedModule[59]=C:\Windows\System32\WS2_32.dll
LoadedModule[60]=C:\Program Files\MuseScore 3\bin\Qt5Core.dll
LoadedModule[61]=C:\Program Files\MuseScore 3\bin\libvorbis.dll
LoadedModule[62]=C:\Program Files\MuseScore 3\bin\libogg.dll
LoadedModule[63]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[64]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[65]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[66]=C:\Program Files\MuseScore 3\bin\VCRUNTIME140.dll
LoadedModule[67]=C:\Windows\SYSTEM32\UxTheme.dll
LoadedModule[68]=C:\Program Files\MuseScore 3\bin\Qt5Sql.dll
LoadedModule[69]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[70]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.615_none_05b4414a072024d4\COMCTL32.dll
LoadedModule[71]=C:\Program Files\MuseScore 3\bin\Qt5QuickWidgets.dll
LoadedModule[72]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17763.615_none_10dfe124643257ed\COMCTL32.dll
LoadedModule[73]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[74]=C:\Program Files\MuseScore 3\bin\MSVCP140.dll
LoadedModule[75]=C:\Program Files\MuseScore 3\bin\Qt5WebChannel.dll
LoadedModule[76]=C:\Program Files\MuseScore 3\bin\Qt5Positioning.dll
LoadedModule[77]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[78]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[79]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[80]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[81]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[82]=C:\Windows\System32\NSI.dll
LoadedModule[83]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[84]=C:\Windows\SYSTEM32\WINHTTP.dll
LoadedModule[85]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[86]=C:\Windows\SYSTEM32\msdmo.dll
LoadedModule[87]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[88]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[89]=C:\Windows\SYSTEM32\HID.DLL
LoadedModule[90]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[91]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[92]=C:\Windows\SYSTEM32\dxva2.dll
LoadedModule[93]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[94]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[95]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[96]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[97]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
LoadedModule[98]=C:\Windows\SYSTEM32\NETUTILS.DLL
LoadedModule[99]=C:\Windows\SYSTEM32\SRVCLI.DLL
LoadedModule[100]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[101]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[102]=C:\Program Files\MuseScore 3\bin\platforms\qwindows.dll
LoadedModule[103]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[104]=C:\Windows\System32\DriverStore\FileRepository\ki130409.inf_amd64_0d8d61270dfb4560\igd9dxva64.dll
LoadedModule[105]=C:\Windows\SYSTEM32\opengl32.dll
LoadedModule[106]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[107]=C:\Windows\System32\MSCTF.dll
LoadedModule[108]=C:\Windows\System32\DriverStore\FileRepository\c0306963.inf_amd64_8e933f2f99bdd1e0\atig6pxx.dll
LoadedModule[109]=C:\Windows\System32\DriverStore\FileRepository\c0306963.inf_amd64_8e933f2f99bdd1e0\atio6axx.dll
LoadedModule[110]=C:\Windows\SYSTEM32\atiadlxx.dll
LoadedModule[111]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[112]=C:\Windows\System32\WINTRUST.dll
LoadedModule[113]=C:\Windows\SYSTEM32\atig6txx.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17763
OsInfo[3].Key=ubr
OsInfo[3].Value=615
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=4
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=86
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.615.17763.0-11.0.135
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16269
OsInfo[19].Key=svolsz
OsInfo[19].Value=238
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180914
OsInfo[22].Key=bldtm
OsInfo[22].Value=1434
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs5_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.17763.615.amd64fre.rs5_release.180914-1434
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Enterprise
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=MuseScore3.exe
AppPath=C:\Program Files\MuseScore 3\bin\MuseScore3.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=6D5A6B370E653CFB810A1CBA7B642799
MetadataHash=423932266

Attachment Size
Report.wer_.txt 19.9 KB

Comments

Try starting it by double-clicking a score file. If that works, go to Edit > Preferences > General and disable "Show start center", then try again to start MuseScore

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