Full Refund?
I started a free trial to get access to one sheet of music. I opened the website on another browser, and was asked to log in again. I somehow ended up being charged for a PRO+ subscription. I submitted a refund request, but was only offered a 25% refund, claiming I was aware of the full price I was paying. However, I pressed all of the same buttons as I did with the free trial (what seemed like the equivalent of just logging in), and saw nothing about a PRO+ price. I have no clue why I was coerced into the PRO+ subscription when my account already had a free trial. Do they not offer full refunds?
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Comments
These are matters pertaining to the other site, .com, see: https://musescore.org/en/faq#faq-20657
In reply to These are matters pertaining… by Shoichi
....first door down the hall to the right
the same thing just happened to me. I thought I was signing up (which the free trial is required to do so) and was charged $40.
In reply to the same thing just happened… by yeonjunie66x
So the same reply apples...