Mac Soundfont problems

• Jan 30, 2011 - 12:31

A friend uses MuseScore on his Mac OSX, so I installed it on my Windows XP and Vista Machines. I have installed extra soundfonts and use them without problems. My friend has had problems:

a) When he tried to install a new soundfont the relevant folder was greyed out - the Mac would not save it there. He installed the soundfont successfully on the desktop instead.
b) Via the Synthesiser drop-down he was able to switch from the MuseScore default soundfont to the one installed on the desktop. Then he hit another problem: he could not switch back to the default soundfont. The 'sound' folder was greyed out.
c) On the forum I found the "reset to Factory settings" instructions, and this regained access to the default soundfont. But only on a per-session basis. If MuseScore is closed the situation reverts to that in (2) above. And of course all customised settings are lost.

Questions:
1. The failed installation followed the handbook guidance. What would have caused the failure, and how do we get round it?
2. How do you make the factory reset permanent?


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