Program installs but won't start

• студзень 17, 2015 - 17:09

So this program looks fantastic I thought, exactly what I was looking for. A no brainer to try it out...

Only I've tried installing both v1.3 and the v2 beta (PC, win7 pro, intel i7 laptop), and though it seems to go through the install ok as soon as it tries to load I get the 'mscore.exe has stopped working' notice and no further joy.

I've tried installing/running it as administrator and uninstalled/reinstalled about a dozen times now. I've tried running it from the command line to reset factory defaults in case it was starting a bad script. And there I run out of ideas. If anyone has any other ideas, please shout them my way.

Cheers
Maz


Comments

Just to say I managed to fix the problem. An old audio driver (for a digidesign 002) hadn't uninstalled correctly. When I finally managed to rid the registry of references to it, both versions of musescore ran first time. Now to get learning...

In reply to by mazorian

Thx for posting the solution! Could you clarify the digidesign driver name? Was it "Digi 002 Console and Rack"?

You're not the first one to report an incompatibility with a Digidesign driver. See
* http://musescore.org/en/node/6529#comment-18701
* http://musescore.org/en/node/23017#comment-88241

We'd like to update the handbook page on incompatibilities accordingly: http://musescore.org/en/node/36041

In reply to by Thomas

Hi. Just rooted around my recycle bin to find it for you. It was a part of that set of drivers certainly, I can't be 100% on the exact version as I installed a few and don't know which exactly didn't uninstall. Was one of...

002_003 rack drivers v90265 or v90_69605
003 console 9 0 6

I believe the file that was causing the problem was called MMERefresh.exe

I found it referenced in the startup procedure (wherever that was, im new to win7 so it all took a bit longer than it should have) and also running in windows task manager. I stopped and disabled it before I could delete the digidesign folder with all of the defunct drivers.

And success. Yay! Hope thats of some use.

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