CRASH on startup? 4.0.0
Hi, whenever I start the app it closes immidieatly, without an error message or anything.
I tried reinstalling, troubleshooting, creating the missing shortcuts and midi_mappings .xml files (although empty files), starting as an admin, using Muse Hub when installing and using installer without the hub. I dunno where to look for more problems to trounleshoot
Win11
2022-12-20T20:46:02.479 | INFO | main_thread | GlobalModule | onPreInit: log path: C:/Users/ANONIMISED/AppData/Local/MuseScore/MuseScore4/logs/MuseScore_221220_204602.log
2022-12-20T20:46:02.480 | INFO | main_thread | GlobalModule | onPreInit: === Started MuseScore 4.0.0, build number 223472200 ===
2022-12-20T20:46:02.735 | INFO | main_thread | DiagnosticsModule | onInit: success start crash handler
2022-12-20T20:46:02.737 | WARN | main_thread | Qt | QIODevice::read (QFile, "C:\Users\ANONIMISED\AppData\Local\MuseScore\MuseScore4\shortcuts.xml"): device not open
2022-12-20T20:46:02.737 | WARN | main_thread | Qt | QIODevice::read (QFile, "C:\Users\ANONIMISED\AppData\Local\MuseScore\MuseScore4\midi_mappings.xml"): device not open
2022-12-20T20:46:02.767 | INFO | main_thread | WasapiAudioDriver | open: WASAPI: trying to open the audio end-point with the following sample rate - 44100
2022-12-20T20:46:02.767 | INFO | main_thread | WasapiAudioDriver | open: WASAPI: trying to open the audio end-point with the following samples per channel number - 1024
2022-12-20T20:46:02.774 | INFO | 8500 | WasapiAudioClient | configureDeviceInternal: WASAPI: Settings device client properties
2022-12-20T20:46:02.774 | INFO | 8500 | WasapiAudioClient | configureDeviceInternal: WASAPI: Getting device mix format
2022-12-20T20:46:02.775 | INFO | 8500 | WasapiAudioClient | configureDeviceInternal: WASAPI: Getting shared mode engine period
2022-12-20T20:46:02.784 | INFO | 8500 | WasapiAudioClient | configureDeviceInternal: WASAPI: Device successfully configured
System info:
OS Name Microsoft Windows 11 Pro
Version 10.0.22623 Build 22623
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SYSTEM
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 3700X 8-Core Processor, 4351 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 4204, 24/02/2022
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX X570-E GAMING
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.22621.891"
Username SYSTEM\ANONIMISED
Time Zone Central Europe Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 7.51 GB
Total Virtual Memory 26.4 GB
Available Virtual Memory 9.54 GB
Page File Space 10.5 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Running
Virtualisation-based security required security properties
Virtualisation-based security available security properties Base Virtualisation Support, DMA Protection, UEFI Code Readonly, Mode Based Execution Control
Virtualisation-based security services configured Hypervisor enforced Code Integrity
Virtualisation-based security services running Credential Guard, Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.