Frequently Asked Questions
End User License Agreement
Can I give MuseScore to friends or students?
Of course, you may give any of the versions of MuseScore on musescore.org to other people, or share it internally via a server.
What license is MuseScore released under?
Can I use MuseScore commercially?
Yes, you can.
MuseScore does not impose any ownership or license on your work, whether it's sheet music, exported audio files or the .mscz files themselves. What you make is entirely your own creation and you decide what to do with it.
How do I report something?
We have a thriving community who could help with your problem, or request.
Firstly though, we advise that you complete a search to see if your query has already been asked, or addressed by others. If you cannot find anything, you may post in the forum.
Whilst generally left to those with some knowledge and experience, you may also file established reports in the issue tracker, but please refrain from posting queries there.
How to disable/enable chord symbols playback in MuseScore 3.5 and later
How to input multiple notes on a staff with different durations
I can't hear any sound
Is it possible to have MuseScore 2 and MuseScore 3 on the same computer without issues?
Yes, they can be installed and running in parallel on the same computer without conflict. It is possible to have for example 1.x, 2.x, 3.x and even a Development build.
There's one issue though: only the version installed last will get started when double-clicking a score file.
Is there is a full version available of MuseScore?
There is no demo, trial or limited version of the open source MuseScore software. There is only one version, which has no limitations and can be downloaded for free from musescore.org.
Malicious software warning on macOS 10.15 (Catalina)
This happens due to the new software notarization requirements Apple introduced with macOS 10.15 (Catalina). It got solved in the latest development builds and will be fixed in MuseScore 3.5, until then see #300830: MuseScore 3.4.2 on macOS 10.15 (Catalina) "can't be opened because Apple cannot check it for malicious software", esp. the workaround:
Access it from the Finder, in /Applications. Right Click (Ctrl+click or two-finger-tap) on it. When it asks you if you really want to, click "open".
MuseScore crashes on start
See #275837: MuseScore crashes during start-up while displaying "Start center" and the Workarounds mentioned there.
The best one being:
- Either reboot your PC or kill QWebEngineProcess (using Windows taskmanager)
- Reinstall (without starting MuseScore!), if offered take the 'Repair' option
Finally fixed with 3.6.2
For 3.6(.0) also see #315529: MuseScore 3.6 crashes on open of a file with start repeat in continuous view (and the several workarounds mentioned there)
Best fix here: update to 3.6.1 or later (taken from the download page if resp. as long as not offered by MuseScore automatically), but see also above.
If none of the above helps, revert to factory settings via command line.
Request a Refund
This website (musescore.org) has no payment/subscription service. You are likely talking about the Pro subscription of musescore.com (See What is the difference between MuseScore.org and MuseScore.com?).
They offer support for account and payment issues via firstname.lastname@example.org (8/24h 5/7d, regular business hours, Kaliningrad time). You may also use the "Request a refund" button under "Contact us" link at the bottom of the musescore.com website.
Nobody on the musescore.org forums can help you with your request.
See also How and where to ask for support
Running Musescore on ChromeOS
MuseScore's desktop program will work natively on Chrome OS's Linux machine called Crostini. Follow the steps described in the video:
- Install Linux Virtual Machine called Crostini. Go to Settings -> Linux -> Turn On
- Download Musescore AppImage package
- Configure AppImage to run. Set
chmod +xfor the AppImage file
- Run AppImage with
./followed by the Musescore package file name
- Install required libraries if necessary
- Install AppImage to avoid running it from Linux command line each time
In the menu Edit->Preferences under the General tab there are options to set the icon Height and Width so they will be a comfortable size for you.
Also check the command line options and try telling MuseScore what DPI your screen has via its' -D option
What is the difference between MuseScore.org and MuseScore.com?
MuseScore.org is home to the open source MuseScore program for Windows, macOS, Linux, and its developers, contributors and users community. Its forum is the ideal place to ask any question related to the MuseScore program.
MuseScore.com is a community site to share your sheet music with your friends via the web and for the mobile apps for iOS and Android. The site has social features such as embedding, commenting, annotating, statistics, groups. The site offers free accounts, but has a Pro Account for those who want more.
See also How and where to ask for support
What kind of data do you collect with Telemetry?
- Shortcuts - each event contains internal name of the command associated with the shortcut
- Buttons - each event contains internal name of the command associated with the button
- Menus - each event contains internal name of the command associated with the menu item
- Inspector - each event contains the type of the element the property was changed for and the long name of the property
- A property has been changed
- A property has been set as a style
- A property has been reset to the styled value
- Crash Free - each event is just a number representing one of the following conditions in which the app may start.
- First start of MuseScore (or after reverting to factory settings)
- Start of MuseScore after update
- Previous session was finished correctly
- Previous session was finished incorrectly (crash happened)
When will the next version of MuseScore be released?
When it's ready.
If you don't want to keep checking the site/forum for release announcements you can just make sure the Auto update check is enabled.
Why am I getting a message that the MuseScore download could harm my computer?
Some operating systems will, by default, warn you before opening certain files downloaded via the internet.
If you have downloaded MuseScore via the musescore.org or sourceforge.net websites, there is absolutely no risk with installing it on your computer.
Why are some elements not rendered for playback?
MuseScore's primary purpose is producing sheet music to be performed by players.
The current playback facility is provided as an aid and considered a lesser priority, but we do seek to make more elements renderable for future versions.
Why doesn't my MIDI look very good in MuseScore?
MIDI was partly designed and intended for performance/playback purposes - therefore, it does not embody certain characteristics found when reading sheet music.
In the current version, MuseScore uses more sophisticated algorithms and provides options to ensure your file imports as smoothly as possible to sheet music format.
For import and export of sheet music, MusicXML is strongly recommended instead.
Why is my connection so slow when updating?
In certain regions, such as China mainland, has very slow connection between GitHub and MuseScore servers. If you are in these regions, you can use some p2p downloader (e.g. Thunder) to accelerate your download speed.
Why isn't MuseScore available for my operating system?
MuseScore strives to support as many operating systems and their versions as possible.
Unfortunately, due to the nature of some, it becomes difficult, or impossible for the third party tools and components MuseScore is dependant upon to support, which in turn means we are unable.
For platforms in which it is possible, it could mean that we are awaiting a maintainer for it. If you are interested in becoming one, please contact us.
Will there be a MuseScore editor for mobile?
Currently, there are no plans for a MuseScore editor on mobile platforms.
Instead, we focus much of our resources on developing the optimal experience for desktop and the MuseScore Player for mobile.