Printing Problem - Coming up Question Marks - Any Ideas?

• Sep 17, 2016 - 19:10

Not sure where I should go to look for help with this (whether MuseScore software is part of the issue or not), but when I printed out some scores, part way into some of the scores, question marks began printing instead of text. The first score that this happened with, some of the text printed letters mixed with question marks, and then, after a bit, all of the letters began to print as question marks.

Later, anytime the question marks arose, all letters after the first question mark printed as question marks.

Any ideas where I should begin in trying to problem solve this type of problem?


Comments

In reply to by Shoichi

Shoichi,

I'll have to look to see if I still have prior versions of MuseScore or etc. installed.

I wasn't using a PDF.

It is odd to me that the font would print properly for a while, and then it wouldn't any longer.

It also only happens with some scores, not with all of them.

I'll check on the previous MuseScore installations and etc. and let you know what I find.

Thanks so much for the input! =]

Normally this would indicate a font problem. Some other program on your system - or perhaps you yourself - has installed an incompatible version of one of the fonts MuseScore requires, and this is preventing MuseScore from working correctly. However, this is normally visible on screen as well as in printing. The only time I know of where it might look OK on screne but not in print is if trying to use an unsupported third party PDF print driver, but you say this isn't the case.

So I might guess a bug in your printer driver, or perhaps running low on system memory, or something else, is causing the fonts to not render even though they are otherwise OK. That's just a guess of course. but you might try exporting to PDF. If the PDF looks OK on screen, then MuseScore did it's job OK. If it doesn't print OK, the problem must be in your printer driver or somewhere else further down the line.

In reply to by jeetee

Okay. Yes, I'm sorry, I missed that.

I was able to save the file as a PDF without any changes in text.

I'll simply print from PDF format in the future.

That should avoid whatever conflict is going on, I think.

If not, I'll be asking my son about my computer issues......

In reply to by RainahN-Songs

As mentioned, you need to use *Export*, not "Save", to be able to save to non-native formats like PDF. This is a pretty universal GUI concept that older versions of MuseScore unfortunately violated, but it's been correct ever since 2.0.

Not sure what you mean about losing work; that seems unrelated and probably a simple misunderstanding over where you saved the file. Feel free to start a new thread to discuss that.

In reply to by RainahN-Songs

just in case anyone else runs into this problem.......

for the record, I was able to print without any problems using the PDF files........

whether or not to straighten out any conflicts between software? I haven't wrestled with that question yet, but the PDF files are printing well...

thanks again!

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