Stuck Loading, Won't Start, Crashes on Loading
I just downloaded and installed, but the program cannot get past the loading screen. I have uninstalled and reinstalled several times. It keeps trying to reload the crashed session. Even on a fresh install, it would try to reload the previous session. I downloaded Revo Uninstaller to make sure the uninstall was more thorough.
I found an old post (#310166 ) about disabling the Start Center. After uninstalling with Revo, I was able to get the program to open and I was able to disable the Start Center, but upon closing the program and restarting it, it loaded a blank piece of Sheet Music and then froze on that screen. I also tried opening the program by loading a piece of sheet music I downloaded from the MuseScore website, but that also froze. Please help- I'm extremely frustrated.
Comments
What OS (operating system)?
In reply to What OS (operating system)? by Jm6stringer
Windows 10
In reply to Windows 10 by Robert Wren
When you start MuseScore and see that blank score, look at the bottom right of the screen, in the Status bar, does it say 'Normal mode'?
In reply to When you start MuseScore and… by Jm6stringer
Yes
In reply to Yes by Robert Wren
OK... so click on the rest in the first blank measure and type a letter between A - G.
Is a note entered?
See:
https://musescore.org/en/handbook/3/note-input#basic-note-entry
In reply to OK... so click on the rest… by Jm6stringer
I cannot click on the first measure, or anywhere on the screen. The program is non-responsive as soon as it is started.
In reply to I cannot click on the first… by Robert Wren
Did you download the MuseScore program from the MuseScore site?
https://musescore.org/en
Try reverting to factory settings:
https://musescore.org/en/handbook/3/revert-factory-settings#instruction…
In reply to Did you download the… by Jm6stringer
I think I figured it out. I managed to get it started when I was running it with reverted Factory Settings, but any time I tried to interact with a fresh piece or open any sheet music, everything would freeze. I'm not sure which of these things fixed it, but I turned of the Splash, Startup Center, Automatic Updates, and disabled my midi devices. Now it seems to be okay. Thank you!!
In reply to Did you download the… by Jm6stringer
Never mind- I take it back. That worked at first, but upon closing and re-opening the program, it is frozen at launch again.
In reply to Never mind- I take it back… by Robert Wren
What sort of MIDI devices are you talking about?
Also, do you have a printer that may be on a network, and currently offline or otherwise unavailable?
In reply to What sort of MIDI devices… by Jm6stringer
I disconnected it because I wasn't trying to use it with this anyways, but I have a midi enabled piano that I use for other music projects and programs.
I do have a printer, but it is online and connected just fine.
In reply to What sort of MIDI devices… by Jm6stringer
Is there some reason why trying to use it on my second monitor would cause it to stop functioning? Because apparently, when I close it from my second monitor, it then tries to boot from my second monitor but stops responding before it is ever fully loaded.
In reply to Is there some reason why… by Robert Wren
Does your second monitor have a different screen size and resolution?
Is it, for instance, a television screen?
Before introducing even more potential obstacles...
...try this:
Shut down your computer (not merely sleep, not hibernate).
Now, keeping any MIDI interfaces, any headsets (esp. those with microphones), any bluetooth audio hardware, any audio software, any multiple monitors, any YouTube favorites, etc. dormant...
(A printer is OK as MuseScore looks for paper size used.)
Re-start Windows.
Click on the desktop icon to open MuseScore.
Does it open, or do you get the 'Not Responding' message?
If necessary, revert to factory settings and disable start center, telemetry, updates in Edit -> Preferences.
Can you get MuseScore to run under the simplest environment possible?
Can it open by clicking on a MuseScore .mscz file like this one: Test.mscz