Playback isn't working

• Jan 22, 2020 - 12:57

After I installed the latest update of Musescore, I've been having problems with the playback. When I haven't used Musescore or my computer for a while, the playback doesn't work. When pressing it, all icons become grey, as they do when the music is playing. But no sound is playing, nor is the marker popping up and moving along the sheet. I can mark individual notes, but when doing so, they don't make any sound.

I've noticed that I can fix this with "Help → Revert to Factory Settings", sometimes in combination with "View → Synthesizer → Reset All". After that, everything works fine for a while, until I again haven't used my computer for a while. Then it all happens again, and I have to repeat everything. Anyone know what I can do?


Stop your OS/other applications from locking the audio devices?

Another possible workaround may be to press the MIDI-input toolbar button twice when this happens. It's less clicking than the other workarounds and should have a similar effect.

In reply to by Jm6stringer

Operating system is Windows 10. The version is Musescore 3. I usually use bluetooth headphones or normal earphones. Don't know about soundcard. No keyboards connected. But everything worked before, so those things can't be the issue.

I've looked through the link. I don't know where people find neither a "preferences" nor a "I/O" selection.

In reply to by Shoichi

Thank you for the suggestion. Looking at what Jeetee says is the midi input button above, that is greyed out for me, also, restarted the programme several times whilst bluetooth speakers are connected and no change. I appreciate your help, thanks very much

In reply to by Shoichi

Ok, so after going through your suggestions and having the problem continue, I saw that my speakers can either be connected as a 'headset'- it has a mic so you can take calls through it, or 'headphones'. by default the laptop connects to the speakers as headset, I changed it to headphones and it sorted the problem! Play back through my speakers! So I guess that it has something to do with Musescore detecting the mic as an input, even though the built in mic is still enabled.

Thanks for your time and advice

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