MS4 cannot find a Muse Sounds Folder?!

• Jan 5, 2023 - 16:55


I've been running MS4 on a Macbook Air for a few weeks without issue. Suddenly, today, I opened my current orchestral score and the woodwinds had reverted to MS Basic sounds.

The screenshots will show that: (a) MS4 no longer recognises the Musesound Woodwind; (b) the folder with the Woodwind sounds is still present (and the spx files are contained within).

I cannot reinstall the Woodwind from Musehub because it is already checked (downloaded).
I have tried switching between MSBasic and Musesounds in the Playback prefs, but this did not 'force' it to take.


(1) Is there another way of 'forcing' MS4 to re-find the Woodwind?
(2) If not, should I reinstall MS4 / Musehub/ Musesounds / All of them ?

Thanks for the advice.


(Ubuntu Linux 20.04) I poked around my muse-hub folder and it's subdirs... If you have also done that, you likely noticed non-sound, config, log, status files there, some named such as ".dlcache". Some are binary files, but actually contain some text. ".dlcache" is a text file, and happens to have entries matching the downloaded instruments. It may be too risky to fiddle with MuseHub's config files - in an effort to nudge MuseHub to get the idea it should allow your woodwinds to be re-downloadable.

I wonder if this issue should be reported to another MuseScore support channel. I'm always uncertain about this.

In reply to by Are Jayem

Thank you for the thoughts and for having a look about. I did the same, but without knowing what I was looking for, I didn't get far. I did try removing (temporarily) some of the candidate (corrupted?) files, but to no avail.

I also posted a similar thing under the General Discussion forum, and someone else has found the same issue. Not just me (not a Mac-specific issue).

Appreciate your time.

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