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can't open Muse Hub on Macbook

• Aug 12, 2024 - 00:24

Hi - I have a Macbook (Big Sur 11.7.10) and when I try to open Muse Hub (first time user), it shows some menu options at the top for a few seconds, but then the app hands with a spinning ball, and stays frozen. This is on a fresh install of Big Sur 11.7.10 with nothing else installed. Re-installing and rebooting hasn't helped.

Any suggestions?

Wayne

EDIT: I'm noticing conflicting information from the website about the minimum OS requirements. Some pages say it requires 11.5, others are saying 12... perhaps this could be clarified.

Comments

anthonytrivis

• Sep 1, 2024 - 16:20

I'm having the same issue. Please somebody answer this for me!

harlyisidoro

• Oct 3, 2024 - 00:13

I am also having the same issue, I'm trying to get the new Muse Drumline and the Virtual Drumline sound library but it says I need MacOS 12.4 but I'm up to date with the updates. Do I need an older version? Can someone clarify this?