Extraordinary Billing

• Oct 12, 2024 - 06:50

Hi,
I got an offer to change my PRO subscription (with $49 billed annually) to an new plan "MuseScore PRO" with "$29.99 billed annually". With the confirmation I was billed by $14.74 immediately.
*** WHY THAT? ***
Please send me back that money immediately as well!

Attachment Size
Plan Offer.jpg 121.56 KB

Comments

Not the right place for support technically but the dot com people constantly make the wrong choices. Incredible that we depend on the model which rightfully gets horrible reviews from angry people.

In reply to by luntastonemason

I am really sure you are right... Still wondering why I ended in the forum several times before I found a way to .com support through their misleading chatbot.
Thanks for the hint that .org and .com is not the same. I never realized that before.

However, meanwhile they sent the money back.

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