MuseScore not opening
I haven't used MuseScore much lately, but today I tried to open it and I get a message saying it has stopped working. It doesn't progress past the splash screen.
I have tried downloading and installing the newest version (1.0.0) from the web (after uninstalling and rebooting). I've also tried reverting to factory settings.
I'm running Windows 7 64-bit Home Premium, with AVG Internet Security. The problem occurs if I open the program, or open a previously saved file. After trying the "Run as administrator" option I got another message (see attachment). It seems to be looking for the soundfont in the wrong folder, so maybe that is causing the problem.
I downloaded the latest nightly build, and that launches, but I'd really rather work in the stable version.
| Attachment | Size |
|---|---|
| MuseScore error - soundfont.jpg | 48.81 KB |
Comments
Is there a way for me to wipe everything MuseScore installs off my computer? Even after the install/uninstall the configuration file doesn't change. I tried deleting it, but it still stores it somewhere.
In reply to Update by carinbasson
There is indeed: http://musescore.org/en/handbook/revert-factory-settings
In reply to Revert to factory settings by Thomas
I tried that already, but it did not work.
I'm still unable to even get past the splash screen, despite multiple uninstall - reboot - install - reboot cycles.
In reply to Revert to factory settings by Thomas
I created a new user profile on my laptop, installed and it works in that profile, but not in mine.
Any suggestions?
In reply to Revert to factory settings by Thomas
I made a new profile and MuseScore is now working fine, but this is the error report my laptop generated for the problem on the original profile:
Faulting application name: mscore.exe, version: 0.0.0.0, time stamp: 0x4d4c7f53
Faulting module name: QtCore4.dll, version: 4.6.2.0, time stamp: 0x4b72bd5f
Exception code: 0x0000005
Fault offset: 0x00053b5b
Faulting process id: 0x176c
Faulting application start time: 0x01cbff2d00b84e83
Faulting application path: C:\Program Files (x86)\MuseScore\bin\mscore.exe
Faulting module path: C:\Program Files (x86)\MuseScore\bin\Qtcore4.dll
In reply to Error report by carinbasson
Perhaps you should send a personal message to one of the developers if you're really having trouble, and maybe they will give you help in this topic, or personally.
Linking to the MuseScore + AVG Internet Security issue in case someone wants to follow it up: #14253: Musescore locks up when making a network call with active AVG Internet Security