Refund
I'm new around here. Sorry for the bad english, I went to test the pro plan and put my credit card in, it was 7 days free, but I'm not interested in using the service, I believe I forgot to turn off auto-renewal and I was charged for 1 year service at once on my credit card.
I live in Brazil and here 69 dollars is equivalent to 1/4 of a minimum wage and I am trying to cancel, but the email support is not responding to my request.
I've already been offered a 30% discount, but I'd really like the amount to be refunded to my credit card.
Could anyone here help me? Because email support doesn't work
Comments
See https://musescore.org/en/faq#faq-314712
In reply to See https://musescore.org/en… by Jojo-Schmitz
I already did that, I already contacted support, but so far no answers
In reply to I already did that, I… by IsraelS
READ. THAT. FAQ.
In reply to I already did that, I… by IsraelS
As that linked FAQ tells you, no nobody here can help you because "here" is a place for users and contributors to discussion the notation software which is entirely free.
Nobody here has power to change a thing about something of that other site.