No audio

I don't know what information you need in order to help me solve this problem; but I have MuseScore 2.3.2 for Windows, I've tried re-downloading the software multiple times, and I've tried going back to factory defaults multiple times. I have also made sure no instruments are muted in the mixer, I've checked every volume setting I know of, I've made sure I have the soundfont, and the Windows Soundboard shows as MuseScore should have sound. It could be a setting I don't know about, but I'm using G933 Artemis Spectrum headphones and they work fine for virtually everything else.

Truthfully, I have a work around for this, which I've been making the most of for quite a while now and will continue to use in the event that this issue does not get resolved, but I'd appreciate not having to use two different music programs so that I can hear on one and upload on the other.

Also I've noticed that having MuseScore open breaks all other programs using sound, for instance I cannot watch YouTube videos as I will get an error, but they will work fine once I close MuseScore. This wouldn't be as tedious if it didn't break my other notation software in the process, meaning I have to write on a total whim and hope it sounds good.

Thank you for your time, and hopefully this may be resolved quickly.