File cannot open

• Aug 31, 2016 - 02:21

I recently worked on a file, but when I opened it up a couple days ago, it simply said "Cannot read file."
Here's the link to the full message: https://www.dropbox.com/s/me3hwsoynwonwqb/grill.PNG?dl=0
Anyway, I've searched multiple topics with similar problems, but I have no idea how to find backup files. The handbook is either vague, or I'm looking in the wrong places. Also, I have the newest Musescore version.


Comments

Please post the file that is not working. If you don't know how, reply to this comment and scroll to the bottom of the screen.

There should be a backup copy in the same directory as your main file, named .thisgrill.mscz,

If you dont see it there, some user(s) report finding it in an unexpected folder. Use the Windows Explorer tool to search for it. If you don't know how, you can find instructions via Google or equivalent. The main tip is that you can key in the file name you are looking for in the upper right corner, or part of the file name.

The auto backup files will probably be in

C:\Users\Evan\AppData\Local\MuseScore\MuseScore2\

but it varies in pre-Vista versions of Windows.

The filenames in the auto backup folder are computer generated and won't look familiar. You will have to look through these. Windows Explorer can sort the names by last saved date so that can help.

In reply to by evanfontaine

The auto-save file in the aforementioned folder won't have the same name as the actual score - it will have some other cryptic name. So be sure to check all of the files there.

Anyhow, the file you attached appears corrupted in a way that suggests a disk failure or power loss or other catastrophic failure in the middle of writing it. The archive itself (and MSCZ file actually a ZIP file) is corrupted. You might be able to find a ZIP repair utility to help, but if not, you will have to settle for the backup version I'm afriad (same folder as actual score but starting with "." and ending with ",").

In reply to by evanfontaine

If you are not seeing the backup files (the ones with the comma), you might need need to temporarily turn on the option in your OS to see hidden files. But they are always created every time you first save a file in any given session - the state of the file as it was when you opened it is preserved. So unless you created the score all in one session, never closing it at any time, you do have those files.

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