Problems with Navigator

• Nov 10, 2013 - 20:21

I'm working on a multi-page project with eleven lines per page. Sometimes the Navigator works. At other times, the Navigator window goes all gray and the blue scrolling rectangle disappears. Scrolling around in the navigator window doesn't help. Turning Navigator off and then on again doesn't help. If I save the document and close it, re-open, Navigator starts working normally, until it goes wonky again. Sometimes when the Navigator window goes gray, my score window goes gray, too. The only way I can get the score to reappear is to click on the "Play" button. The Navigator window remains gray in that case.

I'm on a Macintosh with 10.8.5. I can't figure out how to replicate the problem. As far as i can tell, it doesn't happen when I'm working on projects with fewer pages, but this is not certain. I don't know if the problem is many lines per page, many pages, or both.

Is this a known bug?

EDIT: I was able to replicate this problem using "Reunion_Example" the one-page score that opens by default with MuseScore. If I drag the blue Navigator box to the far right side of the navigator window, to the point that the thumbnail of the score scrolls out of sight in the Navigator window, I can't get Navigator to return to normal, and I can't get the score to reappear in the score window, except by clicking on "Play." That brings the score back, but the Navigator window remains empty. If I click again in the Navigator window, the score disappears again. I tried manually scrolling the score window from left to right, by dragging, but no matter how much I drag, the score does not reappear.

If I close the document and reopen it, the problem remains. To fix it, I have to close the application and re-open it.

Presumably, this is a bug. I'm new to MuseScore, so I don't know if this is a known bug, and if it is a bug, I don't know how to report it. If it is a new bug, will someone please confirm it and report it for me?

Thanks


Comments

Welcome aboard, and thanks for adding the edit to your post as it has more info.

Using the "Reunion" score, try this:
1. When the score and/or navigator thumbnail scrolls out of sight, you can bring the score back by clicking on 'Play' as you mention. Another way is to use the 'Home' key (it works with Windows - maybe with Mac?).
2. Once the score displays, click in the Navigator area to conjure up the blue box, if it's missing (at this point the score may vanish - don't worry).
3. Drag the Navigator blue box as far left as it will go - towards the palette area or left edge of the screen (if you have not displayed the palette area).
4. Keeping the mouse cursor inside the blue box (1 or 2 inches wide), keep dragging with the mouse to the left - it's ok to accidentally cross into the palette area, or go off the left side of the screen (if there are no palettes displayed) - just don't click to the right of the blue box, otherwise the blue box will re-position to that spot.
5. Even though the blue box does not appear to be moving left as you drag, perform this action several times (5 - 10+ times) until the score eventually returns.

As far as a bug report, this situation does not occur in the nightly build, as it is impossible to drag the navigator box off the score, so presumably it will remain fixed in the next MuseScore release.
See:
http://musescore.org/en/handbook/comparison-stable-prerelease-and-night…

Regards.

In reply to by Jm6stringer

When the score and/or navigator thumbnail scrolls out of sight, you can bring the score back by clicking on 'Play' as you mention. Another way is to use the 'Home' key (it works with Windows - maybe with Mac?).

I guess the quote tag isn't supported. How to I quote a previous comment in a reply?

I'm on Mac Book. I can't find a Home key. It might be some exotic key combination I don't know about. Oh, wait, I looked it up. Fn plus left arrow. Well, that does bring the score back, just as clicking on Play, but the Navigator continues to work abnormally.

3. Drag the Navigator blue box as far left as it will go - towards the palette area or left edge of the screen (if you have not displayed the palette area).
4. Keeping the mouse cursor inside the blue box (1 or 2 inches wide), keep dragging with the mouse to the left - it's ok to accidentally cross into the palette area, or go off the left side of the screen (if there are no palettes displayed) - just don't click to the right of the blue box, otherwise the blue box will re-position to that spot.

This seems to work if I scroll the blue navigator box *a little* too far to the right. If I scroll it a little farther, the score seems to disappear forever, I followed your instructions, couldn't get the score to return back, except by pressing play or Home.

I also tried dragging from left to right across the gray score area. I repeated that at least fifty times, but the score never returned.

Your interest is appreciated.

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