Created an account - now cannot log in anymore

Hi,

I have the following problem:

A couple of days ago I followed the "NEW YEAR SALE 65% OFF" link on musescore.com, payed the 29.99$ via credit card and in the process created an account with my main e-mail address (provider is gmx.net).
All went smoothly except the web site showed a yellow ribbon that informed me of an issue with my email address. I suspected the account confirmation email could not be sent so I checked my inbox and indeed there was no email from musescore. So I went into my account settings and entered my second email address (googlemail.com this time) and thought it would send me a new confirmation email to this address (I also clicked the "resend confirmation button"). Again no email. So I go back again to my account settings but there is still the email address which I entered when I created the account. Anyway I had to run and closed my browser (which deletes cookies) so I'm logged out.

A couple of hours later I try to login again but now my username/email and password do not work anymore.

Plus the "forgot password" function does not work because for whatever reason musescore cant send an email to my main address.

And before you ask, yes of course I double and triple checked my the email address that I entered upon registration and then later in the account settings.

So I already wrote two support tickets but I did not get any answer apart form an automated "selection" of the FAQ in an automated reply. Interestingly the automatic replies to my support tickerts were sent to the email I used first!

This all would not matter to me too much if I would not have paid the 30 USD already.

The thing is, how does it work with musescore ? Is it a recurring payment ? Because of course I cannot cancel it right now so I'm worried that it will now deduct money for nothing every year.

If I cannot resolve this issue until friday this week I'll contact my bank to get the charge back.

I write here because I hope that anyone who reads this can help me as I still would like to use musescore but honestly I'm already at a point where Id just like to have my money back and never hear from musescore again.

Thank you in advance for your answers though.

P.S: I created a new account with a third email address just for posting in this forum.