Please help
So I am a Sophomore college student, and today I wanted to print something on MuseScore but I saw that I can't unless I subscribe. Then I saw that MuseScore is allowing 30 days free trials. So I took the opportunity and signed up with my PayPal. But then, almost immediately, I saw that my bank has been charged $29.99? For some reason, it charged me for the annual plan! I don't have a very good computer so it's quite possible that something glitched on my end, but even if it's $29.99, I can't afford to just throw that away because I am living away from home, and with Corona Virus, I don't have a job to help with my college expenses.
If there is anything that you guys can do, please just cancel whatever subscription plan that I am on, and kindly give me a refund. If you guys need my PayPal, it is: PayPal.Me/ewanginator
Thank you so so much for any help you guys can give me.
(I emailed support but didn't get a response so that is why I am turning to the forums)
Comments
Nobody on these forums can help out with account issues, only support@musescore.com can (see also https://musescore.org/en/faq#faq-20657, this forum on .org doesn't have trails and pro accounts).
But if I remember correctly, you didn't sign up for the free trail at all, but for the discounted yearly subscription. The price linked to the 30-day trail is 49.99, not 29.99.
I know this is a few months old, but I'm having the same issue. Can I ask, how did it end? Did they get back to you and refund you? Thanks.
In reply to I know this is a few months… by [DELETED] 38143334
Then read the same FAQ.
And https://musescore.org/en/faq#faq-314712