Charged for subscription after cancellation within free trial
Hello,
I have today been charged for a year's pro subscription via paypal. However, I cancelled my subscription two days ago and have confirmation via Google Play that the service had been cancelled.
Please can you issue me with a refund ASAP. I have no need for this subscription.
Thanks,
Alex
Comments
See https://musescore.org/en/faq#faq-20657 and contact support@musescore.com
In reply to See https://musescore.org/en… by Jojo-Schmitz
Thanks, I've done that, and opened a Paypal dispute. I saw that some people had success via the forum and that emails to support@musescore.com go unanswered.
In reply to Thanks, I've done that, and… by AlexHobbs
Nobody had success via the form, at least not in the past 2 years. Email is the only option.