Fee charged
On 05 11 2022 my credit card was debited with an amount of $65.28(AUS).
Please explain, as I did not authorise this transaction.
Here is a copy of my bank statement;
5 Nov 2022 MUSESCORE PRO PLUS GENT BEL FRGN AMT: 39.99 U. S. DOLLARClick for details -$65.28
Hendrina Mulder
Comments
Sounds like you have a question about the commercial score-sharing website musescore.com. You'd have to go over there to that other website and contact their support team for help - there's nothing any of us on this site can do about that other one.
But, I can also assure you, neither the folks nor musescore.com nor anyone else can magically learn your credit card number. Clearly, you gave it to them, so denying that won't be a good strategy. Sounds like you might not have read what you were signing up for. That will be something to discuss with the support team of that site, though.
In reply to Sounds like you have a… by Marc Sabatella
It looks like I joined in Nov 2021.
I no longer wish to subscribe, so please remove me from your list.
In reply to It looks like I joined in… by hendrinamulde
BTW, what is their email address? I received a 'do not reply' message earlier
In reply to It looks like I joined in… by hendrinamulde
We can not remove you from our list, because we (the .org members) don't have a list; nor any subscription or payment plans. Please see https://musescore.org/en/faq#faq-20657 on the difference between both platforms.
Also have a look at https://musescore.org/en/faq#faq-314712 in case you're looking for a refund.