Problem with internet connection?
When I try to look at my profile or upload a pdf file, I get the message "An internal server error occurred". It happens no matter what network I am on in my hometown (Nuuk) in Greenland, but not if I do it when I visit Denmark. For that, reason I think it has to do with my IP address being blocked or something like that. The other possibility is that the internet provider in Nuuk has blocked your side, but why that should happen I can't guess.
I never get to the point where I can upload a file, so there is no reason to send you a file.
I hope you can do something about it, since it is getting irritating to pay for at service I can't access.
Comments
The problem, if not with your provider, is more about the .__com___ side, see: https://musescore.org/en/faq#faq-20657
Have you tried changing browsers yet?
Can you attach a file here?
Have you tried saving online from the MuseScore dialog?
In reply to The problem, if not with… by Shoichi
I have even tried my Ipad. I get the same problem every time
Armed with this info, I suggest you reach out to your Nuuk ISP company, whom you PAY. Highlight the fact the problem does NOT follow you to a different country. Not in a blame way, but just an observation...
In reply to Armed with this info, I… by Are Jayem
My internet provider says it is musescores homepage that have a problem and that it has to be fixed by musescore
In reply to My internet provider says it… by nina37
Have you tried to log in to MuseScore .org then click on the top right of your profile button?
In reply to Have you tried to log in to… by Shoichi
Yes. Thats actualy what I try most of the time, because I have this page open in my browser. It only works because Im already logton because I cant look at my profile without getting the same error.
In reply to Yes. Thats actualy what I… by nina37
@ nina37, maybe you've already tried asking for support on the other side: try https://musescore.com/contact
In reply to @ nina37, maybe you've… by Shoichi
That page gives the same error
In reply to That page gives the same… by nina37
Then I guess you'd need to talk to your internet provider
In reply to Then I guess you'd need to… by Jojo-Schmitz
And thay say I nead to talk to musescore
In reply to And thay say I nead to talk… by nina37
Try support@musescore.com then
In reply to My internet provider says it… by nina37
Driver: Mr. Mechanic, my car has a problem.
Mechanic: Yes, your car has a problem.
Driver: Since you know my car has a problem, WHAT IS the problem?
Mechanic: Your problem has to be fixed by the company that makes the car.
Driver: Are you not a person who works on cars? To fix them?