Cannot open my score
I have a score that I have been working on and every time I try to open it, it says "Your score could not be opened. This score does not belong to this account. To access this score, make sure you are logged in to the desktop app with the account to which this score belongs.". I have tried updating the software, logging out and back in, opening the score from the cloud and I even tried to open it from my online profile on the website but it does not show my recent updates from two days ago. How do I gain access to my score??
| Attachment | Size |
|---|---|
| cannot open score.png | 31.61 KB |
Comments
Read exactly what the message is:
> This score does not belong to this account.
It seems, you created it with a different user name. If you are sure that this is not the case, then ask at musescore.com. No one here at musescore.org can solve your problem.
Try logging in via the musescore.com website. Can you then see and access this and the other saved scores?
In reply to Read exactly what the… by HildeK
This is the only musescore account that I have. I have tried signing into the musescore website. I said that in the original post. I can access my other scores but this specific score won’t open.
In reply to This is the only musescore… by aundrea95
Is it not there or does it not open?
I can see two files on your account: "Butterflies" and "Imperialism (The Night Hawk)"
My tip for the future: also save your files locally on your computer - at least for backup purposes!
In reply to Is it not there or does it… by HildeK
It is there. But when I try to open it, it doesn’t open. I tried saving it to my computer but every time I updated something it never saved. Even after hitting the save button.
I have this same issue!! It says that I made the score under a different account, but my account is the only account I have!! Is there a way to get the score back??
In reply to I have this same issue!! It… by samthepianoman1
Try this:
Open MuseScore 4.
On the "Home" tab click on "My accounts" and sign in.
--OR--
If you see your username (instead of "My accounts") click on it and sign out, then in again.