CANNOT DOWNLOAD WOODWINDS from MuseHub

• Nov 11, 2024 - 00:56

I cannot download woodwinds after upgrading to 4.4.3.
Unknown Error; could not complete download. happened 3 times.
Anyone know what to do?

Comments

• Nov 11, 2024 - 13:54

I don't have Musehub installed, but quick search I found you're not alone with this problem. I recommend posting to, or tracking one of these threads:

https://support.musehub.com/hc/en-gb/community/posts/22689388922141-Iss…

https://support.musehub.com/hc/en-gb/community/posts/21220116260125-Una…

Looks like Musehub support is done from a menu item within the MuseHub application. Alternatively, I found this link:

https://support.musehub.com/hc/en-gb/requests/new

I don't know if this workaround is a good one (or if he got past the failure just by retrying) -- something to monitor if someone posts a reliable solution.

https://www.reddit.com/r/Musescore/comments/1erodvk/unknown_error_could…

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• Nov 12, 2024 - 11:26

A further attempt to d/l woodwinds resulted in the musestrings getting corrupted, somehow. They suddenly start playing col legno at will, ignoring text to pizz or arco. I suspect all files are infected. I cannot work this way.
Maybe I should delete MuseHub and download new? Go back to 4.4.2? Never sure. I hate clicking on things...that's what caused this.

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• Nov 12, 2024 - 17:07

Sorry I can't help you fully as I only do Linux (we don't have a full Musehub). You have three things to keep up-to-date. Musescore app, Musehub app, and MuseSounds data. Mix of incompatible versions of these three may get you into trouble. I would first try updating Musehub (I think a minor bug fix is just being released, if not already -- see Discord).

On Linux version, where I see the icon menu of all the MuseSounds instrument classes, holding down [ALT] key turns the download "checkmark" buttons into a "trash can", allowing uninstall of individual instrument group. Perhaps try uninstalling Strings and Winds, then re-download.

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• Nov 12, 2024 - 20:41

Thanks. I saw.
It seems the string problem was separate from the woodwinds. I have no woodwinds to uninstall. MuseHub showed a notification of an update about "fixes" so I clicked on it, though I am clueless as to what fixes. (This was after strings fix)
I tried yesterday to find what version of Hub I have, on the site and on my PC file. Nope.

I suppose I could try to download winds again while fixin supper. But Einstein warns about the futility of expecting different results...but he was wrong about quantum randomness...maybe

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