Log in
Suddenly I am being asked to log in rather than remaining logged in.
Additionally, I have an openid login but it is suddenly refused.
Any ideas?
Thanks
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Suddenly I am being asked to log in rather than remaining logged in.
Additionally, I have an openid login but it is suddenly refused.
Any ideas?
Thanks
Do you still have an unanswered question? Please log in first to post your question.
Comments
There are a few settings changed on the website. I'll try to reproduce your problem but can you tell me what browser you use?
In reply to Changed a few settings by Thomas
Firefox
Suddenly I am logged in.
In reply to Firefox by xavierjazz
Don;
What version of Firefox are you using? I am on 3.5.7 and have been having the same problem of being not logged in when I come to the forums for a week or more now. It is getting rather frustrating.
Regards
Keith
In reply to Don; What version of by keith.n.mckenna
3.5.7
I think it may be that David has found a problem. It may be a MuseScore problem.
Regards.
It has logged out for me a few times over the past few days. But usually it was after the website had been down for a little bit so I assumed it was related to some changes during maintenance. I'm using Firefox 3.5.7
In reply to It has logged out for me a by David Bolton
Same for me.
I also thought it was just maintenance, but this last time, I kept being returned to the forums page with my passwoed, etc. there, but no joy.
Perhaps this was a temporary issue ( I hope).
Thanks.
In reply to It has logged out for me a by David Bolton
There has been quite some changes indeed. The format of the cookie to stay logged in, changed a few times. One of the main changes is that the cookie will now be shareable with the translation server using the Drupal bakery module. The translation server has moved out of musescore.org due to performance issues and to ease maintenance work.
In reply to Some changes by Thomas
Once again I was locked out. I have reactivated my account, but without openid.
In reply to Some changes by Thomas
I have noticed that the website now directs to musecore.org (it previously directed to www.musescore.org). Could this be causing problems with OpenID? (Just a guess. I don't know anything about how OpenID works)
In reply to I have noticed that the by David Bolton
This could be the problem exactly.
OpenID is a free service in which you have an account with an OPENID provider, Gmail, OPENID, and yahoo are some providers..
Once you have a OPENID account, when you go to a new site and are prompted for your reference account, you are taken to a page where you authorize your ID provider to supply an "okay" to the requesting site.
This way, you only need the one password which is the one at your Provider. It saves having to have multiple passwords and user names.
I thank MuseScore for providing it as that was what prompted me to understand OPENID.
Regards.
The domain has indeed been switched from www.musescore.org to musescore.org. It's much more convenient nowadays to remove the www prefix and keeping links shorter. This switch causes domain cookies to expire and thus, one needs to login again. This should be a one time issue. If not, please come back to this issue and describe your problem.
While making these changes, there is also a 'remember me' option in the login form. This gives users more control over what they want to happen with their session once they close the browser.
In reply to A one time login issue normally by Thomas
I always have this selected.
In reply to A one time login issue normally by Thomas
I also have always had this selected yet I am still having a problem with not staying logged in. It appears that the cookie is being set as a session cookie and is expiring
Regards
Keith.
In reply to I also have always had this by keith.n.mckenna
I now have to log in every time, no matter what I set.
In reply to Yes by xavierjazz
Unfortunately I'm unable to reproduce this problem, but in order to find what's causing it, I disabled the 'remember me' functionality. Let me know if the problem is gone or not. Thanks a lot for the help!
In reply to Test again please by Thomas
Thomas;
It appears that the login data gets set in the cookie called CHOCALTECHIP. This is a session cookie that expires after a short period of time. If I come back to the sight within that time frame, usually an hour or 2, then I am still logged in. Once that session cookie expires I must log back in even if it is the same day.
I am currently running on Windows XP Professional XP3, using Firefox 3.5.7 as my primary browser. Just thoroughly check I will try with IE.
Regards
Keith
PS An interesting aside. When I login ith Firefos the remember me checkbos is not displayed. When I log in with IE8 it is. Will wait about and hour or so and log in with each browser again and see what happens
Keith
In reply to Thomas;It appears that the by keith.n.mckenna
Hi Keith,
Thanks for the feedback.
The CHOCALTECHIP cookie is expiring on very short notice because it is only used for single sign on purposes with the upcoming translate.musescore.org server. This cookie is not used for keeping the user logged in over different sessions.
I think I'm able to reproduce btw, so I'm looking into the problem. Since one week, musescore.org is using a new cache system (boost) which might be the trouble maker. I'll come back to this issue when I have the solution.
In reply to Thomas;It appears that the by keith.n.mckenna
The FF/IE difference is most likely caused by the cache system (boost). If you want to test avoiding the cache, add some param in the url like ?no-cache=xxxx.
In reply to Thomas;It appears that the by keith.n.mckenna
Hi Keith, Don,
It should be ok now. The solution is not what I would like it to be, but it will work.
Technical deatils: The remember me functionality clashed with the chocolate chip cookie, so I disabled the remember me checkbox. The chocolate cookie is now set on 1 month, so you're only logged out after one month of inactivity. It's a suboptimal solution which I will follow up.
In reply to Should be ok now by Thomas
I'll let you know.
At the moment I have reverted to my old user name and password. Will the change allow OPENID again?
Regards.
In reply to Should be ok now by Thomas
Thomas;
Thank you for your persistence in this. As you said a suboptimal solution, but workable. I will let you know if there are any more sign on problems.
Regards
Keith
In reply to Should be ok now by Thomas
Hi Thomas.
I am now remaining logged in. Thanks.
Still no answer on OPEN ID?
Regards.
In reply to Log in by xavierjazz
Hi Don,
I concur there is a problem with the openid login. Can you tell me when logging in with openid started to fail? I believe it' caused by the new caching system which is in place since the 8th. However, I upgraded the openid module this morning to a new version which should have a fix for openid. Give it a try in the meantime.
In reply to OpenID by Thomas
Hi.
My initial post is dated the 8th, so it is probably connected.
I'll try the OPEN ID. after I sent this.
Regards.
In reply to Log In by xavierjazz
When I tried to log in via openid, I was directed to a page that stated it had failed, so I logged in via my user name.
I am going to open a new OPENID account later when I get back to the computer and will try to log in via it. I'll let you know.
Regards.
I need to see my account records - I had a deduction of $44 three days ago from my bank account - PayPal Musescore, ....and I have no idea what it is????
In reply to I need to see my account… by giselleelizab
See: https://musescore.org/en/faq#faq-314712
In reply to I need to see my account… by giselleelizab
Also:
https://help.musescore.com/hc/en-us/sections/202408545-Account-manageme…