In Musescore 3, Palettes and Start Centre are black windows
This happened today, just a few minutes ago. I opened the program in the latest version of 3.X.X, left for a few minutes, and when I came back it was exactly like this. It's a Windows 11.
Update 1: All the drivers are up to date, I have no idea what has changed that made the menus look like this. It's only the Palettes and Start Centre, every other window and widget works perfectly. Also, despite appearing black, they still retain the functions, and you can go to the YouTube videos in the Start Centre and select recent works, as well as apply the different elements from the Palettes window. I've tried uninstalling it and reinstalling it, turning the laptop off and on again, and it hasn't worked either.
Update 2: Problem persists, tried practically everything except formatting the laptop and installing everything from a blank slate.
Update 3: I have tried using MuseScore 3.7 / Evolution, and the problem also persists there, with the two exact same windows: The Start Centre and the Palettes. None of the other windows or menus seem to have this problem, it seems to be a graphical glitch that happens only on those two windows while using Musescore, as nothing else has given me any problem. I attached a new image showing not only the two glitched menus but also the Play Panel, the Master Palette and the Synthetizer. Is there anything in those two specific menus that is done differently to the rest but similar between them for it to cause something like this? As far as I know, the only difference between normal behavior and this glitch is that I had to open and close the program three to four times in a single day without doing anything on it due to being busy, and then letting it open but inactive for a couple hours at most the last time. Maybe something in there triggered the glitch? I have no idea at this point, and I don't understand why this problem persists even when changing graphic drivers and when reinstalling the whole program...
| Attachment | Size |
|---|---|
| Untitled.png | 212.51 KB |
Comments
Make sure your graphics drivers are up to date
In reply to Make sure your graphics… by Jojo-Schmitz
Everything seems up to date. I used the program yesterday and had no problem at all, and there hasn't been any update.
In reply to Everything seems up to date… by luischocolati1
If nothing changed then there's no problem.
You report a problem, so something must have changed
In reply to If nothing changed then… by Jojo-Schmitz
The only thing I can think of is that earlier today I had a game crash and I reinstalled it, but it had happened before and there was no problem... I don't know what has changed, if anything has indeed.
In reply to The only thing I can think… by luischocolati1
After searching for a while there seems to have been a Lenovo System Driver update last night, but I can't see a way to roll it back if anything.
In reply to After searching for a while… by luischocolati1
If you're running Windows 11 then you can run the latest version of Musescore (4.4.3)
(Unless there's some issue that prevents you from using that version, perhaps not enough memory or processor speed or something.)
In reply to If you're running Windows 11… by FBXOPWKDOIR2
I'm currently working on Musescore 3 because I'm used to how the playback function works in it and I use it to produce music. I'm slowly trying to go into 4 but right now I've progressed a lot in the project in 3 and migrating it to 4 would require a complete rework of the sound including soundfonts, the whole dynamics, etc etc. I guess this is the call for me to migrate into the newer better version but I' stumped at not being able to finish this in 3... I guess I'll have to ask for an extension.
In reply to I'm currently working on… by luischocolati1
It would be nice if Musescore could do all that automatically. Guess that'll be one for the Programming Boys™ to tackle.
In reply to It would be nice if… by FBXOPWKDOIR2
It took me several hours but I migrated the file and the soundfonts to MS4 and... turns out it still sounds completely different. There's this one synth sound I was using that sounded great in MS3 but in MS4 it somehow sounds like very bad synth strings. It seems that there's differences to how soundfonts work in MS3 and MS4 so MS4 is no longer a viable option for the sounds I wanted...
In reply to It took me several hours but… by luischocolati1
You can use the same sondfonts in Mu4 as you could in Mu3. Plus have the option to use Muse Sound.
So the question is which soundfont you used in Mu3
In reply to You can use the same… by Jojo-Schmitz
I took the .sf2 file for GeneralUser GS MuseScore v1.442 that I had in Mu3 and moved it to Mu4 and the sounds were completely different. I even made sure nothing else like eqs and effects changed, and they still sound different.
In reply to I took the .sf2 file for… by luischocolati1
Sure it takes those sounds? And not MS Basic or Muse Sound?
In reply to Sure it takes those sounds? by Jojo-Schmitz
I made sure several times to have switched them and yeah, they sound very different
You wrote:
I used the program yesterday and had no problem at all...
Try using Windows System Restore.
EDIT: or this: https://musescore.org/en/handbook/3/revert-factory-settings
In reply to You wrote: I used the… by Jm6stringer
I've tried everything here. Windows System Restore, revert factory settings, fully uninstalling the program and reinstalling it, several times. Nothing has worked.
In reply to I've tried everything here… by luischocolati1
Does menu item: Edit > Preferences... and then, in the General tab, unchecking 'Show start center' and re-starting MuseScore have any effect? (Other than getting rid of the Start Center)
What happens when you toggle F9 and F6 on/off in various combinations?
In reply to Does menu item: Edit >… by Jm6stringer
The selection filter appears clearly and even is overlapping the palettes window, but the palette and start center still appear black.
In reply to The selection filter appears… by luischocolati1
Do you have any other workspace(s) available that you can switch to?
See:
https://musescore.org/en/handbook/3/workspaces
In reply to Do you have any other… by Jm6stringer
I have the basic and advanced workspaces and have tried switching between them, and also created a new one with a generic name to try and see if changing the workspace helped, but it didn't work either.
Also a thing happened just a few minutes ago, went to check on the program again and I could see the palette window but only under a certain condition: something in it had to be moving. The window has retained its fuctionality all this time despite it being blacked out, and when you reach into it you can grab the different elements and put them on the music sheets, but you still can't see them. In this case, however, I tried moving one of the elements around and the whole window started blinking into view as long as I was moving the element around and inside the window, shifting it from the top to the bottom of the palettes, but it stopped and blacked out again whenever I pulled the element out of the box or stopped moving it. I wish I had taken a video, but as soon as I set up to record it it stopped happening!
In reply to I have the basic and… by luischocolati1
Managed to reproduce it. Not as spectacularly, because before it happened constantly, but you can see it blinking for a split second before disappearing again. It seems that it stops "drawing" the image inside the box whenever it's not being updated.
https://drive.google.com/file/d/1r2IEmLUZAom_kH4-82fka7wwkUfY-fAG/view?…
In reply to Managed to reproduce it. Not… by luischocolati1
Now that's weird behavior!
I was able to freeze a frame to see if the palettes looked ok.
See the attached image.
In reply to Now that's weird behavior! I… by Jm6stringer
There's a few that I ended up moving around because of trying to see how it works, but yeah they look normal.
You can try to install musescore 3.7 (also known as evolution)
Maybe that one won't have the issue and you won't need to adapt your scores to version 4 then.
In reply to You can try to install… by frfancha
I have just done it, but turns out the problem persists. The windows keep showing black.
In reply to I have just done it, but… by luischocolati1
As mentioned in my 1st reply: all this does point at an issue with the graphics driver
In reply to As mentioned in my 1st reply… by Jojo-Schmitz
What could be wrong with the graphics drivers? I've made sure to look them up, and they're both up to date. My laptop has two graphics: an AMD Radeon Graphics, and a NVIDIA GeForce RTX 3060 Laptop GPU. I've checked them both and the only thing is that earlier that day, on the 18th, the AMD Radeon had a problem starting (this seems to have been the problem I had with that game earlier on the day) but then it worked properly without any issue. There isn't an option to roll the driver update back (it's greyed out) anyway, so I don't know what else to do. Has nobody else experienced something similar?