Free Trial - credit card was immediately charged
Hi,
I followed the Musescore "Start Free Trial" link but my credit card was charged the annual fee immediately.
Surely this is incorrect ? It doesn't sound like a free trial ?
Thanks,
Graham.
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Comments
There's no such thing as a free trial here on musescore.org
But see https://musescore.org/en/faq#faq-20657 and https://musescore.org/en/faq#faq-314712
In reply to There's no such thing as a… by Jojo-Schmitz
Hi,
Thanks for pointing out the subtle difference.
That sounds like during the ordering process you switched from the "trial+1year at full price" to the "no trail+1 year at discounted price" instead.
In reply to That sounds like during the… by jeetee
I've since found out the musescore website automatically switches it for you without you knowing. The key point here being....I didn't switch it.
I redid the start free trial process using a different login and uncovered the scam they are pulling.
It's deceptive and immoral.
In reply to I've since found out the… by grahamanthony
Maybe, but musescore.org is the wrong place to complain to!
In reply to Maybe, but musescore.org is… by Jojo-Schmitz
Understood. Thanks.
In reply to Understood. Thanks. by grahamanthony
Interestingly enough, this is in section 3.3 of the terms of service.
By signing up to a Trial Period, you understand and agree that: (i) you will be required to provide billing payment method upon registration; (ii) MuseScore will obtain a pre-authorization for the fee amount that you will be charged at the Expiration of the Trial Period. It is possible that some financial institutions may perceive these requested amounts as actual pending charges. These are not actual charges however, and you are solely responsible for any rules that your credit card company applies to them,