Created Account with Wrong Credentials, Looking to Delete Account
While creating my Musescore account I accidentally had my Google autofill input an incorrect username and fake email (one that did not exist). This account also happened to have my credit card information attached to it. Having gone to the settings, I realized that I cannot make changes to the account without first verifying my account (which I cannot do since I do not have access to the email address). I am looking for help to delete this current account.
Comments
Contact support@musescore.com
In reply to Contact support@musescore.com by Jojo-Schmitz
I just sent a request to the email you provided and they just sent me back here. What do I do?
In reply to I just sent a request to the… by JohnSmith1111111111
Contact them again... nobody here can help you with issues regarding your account, only they can.
In reply to I just sent a request to the… by JohnSmith1111111111
Out of curiosity, what exactly does that email say?
In reply to Out of curiosity, what… by underquark
Hi,
Thanks for reaching out!
For any issues related to the Musescore Software, please reference the Musescore Handbook - https://musescore.org/en/handbook
- or -
Visit our support forums - https://musescore.org/en/forum
If you are unable to find a solution to your issue within the Handbook or Forums, please post this issue in the Support & Bug Report topic.
Have a great day!
Musescore Support
(Office hours: Monday - Saturday from 07:00 - 13:00 GMT)
In reply to Hi, Thanks for reaching out!… by JohnSmith1111111111
Which indicates that they didn't bother to read your question, which is about the account and not about the MuseScore software. Not the first time, unfortunately...