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Muse Hub app "Unable to connect to Helper...Please Contact Support"

• Dec 19, 2022 - 19:36

Hello...

I just installed Muse Hub and MuseScore 4 but when I try to open Muse Hub I get the following error message popup:

"Unable to connect to Helper.
Please contact Support.
Unable to connect to Helper: Couldn't
communicate with a Helper application."

I'm on an M1Max MBP running macOS Monterey 12.6.2. MuseScore opens up fine. I was hoping to download some more of the MuseScore sounds via Muse Hub. Any help would be appreciated! Thanks!

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Comments

Jojo-Schmitz

• Dec 19, 2022 - 20:50

Report to https://musehub.zendesk.com/

mauvehead

• Dec 19, 2022 - 23:07

I got it figured out. Muse Hub needed Full Disk Access via my MBP's Privacy settings in System preferences. Should be fine now.