Is version 3.7 expected to work on Windows 7 ?

• Jul 25, 2023 - 04:09

Both 64 and 32 bit builds of version 3.7 throw errors in Windows 7, so I expect only Win-10 and higher will be supported. But if the intention is to support Win-7 (as v3.6.2 did), I'm happy to submit bug reports.


Comments

In reply to by Jojo-Schmitz

v3.6.2 was un-installed from this PC.

-------------------------32-bit-----------------------------------
OS: Windows 7 SP 1 (6.1), Arch.: x86_64, MuseScore version (32-bit): 3.7.0.5544645636, revision: 5f11108

throws this error on launch, but then seems to work normally (not tested extensively)
"MuseScore Startup: MuseScore3.exe - Bad Image, C:\Windows\system32\ntshrui.dll is either not designed to run on Windows or it contains an error ..."

--------------------------64-bit---------------------------------
OS: Windows 7 Version 6.1 (Build 7601: SP 1), Arch.: x86_64, MuseScore version (64-bit): 3.7.0.5544645636, revision: 5f11108

throws this error on opening a file or exiting:

... MuseScore3.exe has stopped working ...
Problem signature:
Problem Event Name: APPCRASH
Application Name: MuseScore3.exe
Application Version: 0.0.0.0
Application Timestamp: 64b01434
Fault Module Name: Qt5WebEngineCore.dll
Fault Module Version: 5.15.2.0
Fault Module Timestamp: 5fad38ab
Exception Code: 80000003
Exception Offset: 0000000001a7db9d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ef83
Additional Information 2: ef83216aaeb489fa0b4a154155c89c29
Additional Information 3: 80dd
Additional Information 4: 80ddf360abb6ce8fccc029777a4e50a6

In reply to by BanjoJake

Strange, the 64bit version is using a newer Qt version which may not like win7, but try starting it with the -w option and disable the start center as that's what the Web engine is used for. The 32bit version should work as it uses the same Qt as 3.6, no idea what that error is trying to tell us

In reply to by Jojo-Schmitz

Turns out v3.7 64-bit works fine opening MSCZ files on the local hard drive. With the -w option and the start center disabled, it crashed only when opening a file on a mapped drive over the LAN:

Problem signature ...
Fault Module Name: Qt5Quick.dll
Fault Module Version: 5.15.2.0
Fault Module Timestamp: 5fa50aeb
Exception Code: c0000005
Exception Offset: 00000000000f741c
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 32b8
Additional Information 2: 32b8ea76cf063b18e2b130f395a0b576
Additional Information 3: 33e4
Additional Information 4: 33e44f009eefc1fc0c6785ad4ea39737

UPDATE: The latest versions seem to work on Windows 7! The only thing I noticed so far is that the 64-bit version crashes on exit if the start center is enabled.

OS: Windows 7 Version 6.1 (Build 7601: SP 1), Arch.: x86_64,
MuseScore version (64-bit): 3.7.0.5820139229, revision: 36f1e93
MuseScore version (32-bit): 3.7.0.5820139229, revision: 36f1e93

In reply to by Jojo-Schmitz

Thanks, and apologies for my ignorance.
So for example, at the moment I see these topmost branches (?) under CI_Windows:

lyrra:albums3x
worldwideweary:3.x-PluginCreatorShortcutsForRun
3.x
3.x-tie-above-below

Which will get the latest & greatest of the main-line development ? Is the decimal essential ? Does the branch need to be exactly "3.x" ? Or just start with it ?

Many Thanks again
Jake

Do you still have an unanswered question? Please log in first to post your question.