Version 2.0.3 Windows 7 BSOD

• May 25, 2016 - 17:02

The BSOD crash is easily recreatable by-
a) Starting MuseScore;
b) Following the display of the initial menus, immediately close the application;
c) Start MuseScore again;
CRASH! "BAD_POOL_HEADER"
==========
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000022
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
==============

This problem manifested itself after upgrading to version 2.0.3.
The crash only occurs with MuseScore not with any of the other 200+ installed applications.
I have performed a disk check (SSD drive), etc.
All drivers are up to date.
Windows updates are also up to date.

All help would be most appreciated.

Thank you!

Ernie...


Comments

As far as I know, BSOD always indicates a bug in Windows. MuseScore might be the program that is triggering this bug, but you should report this Microsoft so they can investigate the true cause.

Meanwhile, since it seems to occur on your system only, it seems likely the problem stems from an incompatibility of some sort between MuseScore and some other application or device on your system Please see the Handbook under "Known incompatibilities" to see if that yields any clues. Otherwise, the only way I know of to diagnose these problems is to selectively start uninstalling programs one by one to see where the incompatibility is.

In reply to by Marc Sabatella

It may be useful to try starting windows 7 in safe mode (runs windows with a minimal set of drivers, no auto startup software, etc) and trying Musescore from there. If it runs ok then you know there is some conflict between your win 7 setup and musescore without having to selectively uninstall software

//windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

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