Forum site login problems
I'm not sure if this is the right forum to report it, but for some time I've been unable to login with my normal MS credentials. With various browsers under Windows 10, I just get the following, sometimes after entering the credentials, and sometimes just clicking the 'login' link:
Temporarily Unavailable
The website that you're trying to reach is having technical difficulties and is currently unavailable.
We are aware of the issue and are working hard to fix it. Thank you for your patience.
I have finally created a new login (this one) using my Facebook credentials, but would prefer to use my old MS login. Is this a known issue? Any suggestions? Thanks for input.
Comments
I am also having this issue. And I am also currently using my Facebook login details. It appears that this happened after musescore.com had a site redesign (at least to me).
We are aware of the issue now. Will let you know when it's fixed.
In reply to We are aware of the issue by Thomas
Thanks much. I'm glad to know it's not a problem at my end. I had run out of things to investigate. :) Facebook login is OK for now.
(It might be nice if you could put a note up about it somewhere, e.g. on the login screen, so that other visitors aren't confused. The default message says "we are working on it" but a Google search shows that this message is apparently generated by the platform, and thus may not mean anybody is aware of it.)
In reply to Thanks much. I'm glad to know by spinality
Hi Trevor, please try again to log in and let me know if it goes. Thanks!
In reply to Hi Trevor, please try again by Thomas
Discard my test request. We may have found the real culprit now. Working on it.
You should be able to log in with your original account again. Per Thomas:
"The security in the central authentication system creates tickets to sign you in from one to another site. Those tickets have an expiry time and that time is not calculated right, as it takes your timezone into account. It should not do this obviously and simply use the server time. The workaround is in place."
In reply to You should be able to log in by Isaac Weiss
Wonderful, thanks for the quick resolution. (I don't suppose there's a way for me to merge my two logins, now that I have two sets of posts to follow?)
In reply to Wonderful, thanks for the by spinality
Possibly @Thomas could do it manually, but I wouldn't count on it.
In reply to Possibly @Thomas could do it by Isaac Weiss
Thanks, obviously it's not worth any special effort, but I've been often surprised in the past to hear "oh, yes, there's already a way to do that..." so I thought I'd ask just in case.
In reply to Thanks, obviously it's not by spinality
@Trevor Please share the link to your old account. I see what I can do.
In reply to @Trevor Please share the link by Thomas
No, no, that's not necessary, but thanks. I was being serious when I said I'm constantly getting surprised by unexpected features/capabilities, and this need might have been anticipated. (Most of my posts as spinality https://musescore.org/en/user/28490 were from a while ago anyway. I'll either go back to that login or stick with the new one, but it's easy enough to look at both.) But I do appreciate the offer. -- Trevor
In reply to No, no, that's not necessary, by spinality
Hi Trevor, since it was no issue for me, I took the liberty to go ahead and transfer the content from your new account to the old one. Let me know if I can help with anything else.
In reply to Hi Trevor, since it was no by Thomas
Wow, much appreciated. I'll switch back to the old name then. -- Trevor
I had the same problem during 2 days, and now all is like before