Crash when accessing Preferences

• Jun 19, 2012 - 15:34
Type
Functional
Severity
S2 - Critical
Status
closed
Project

Not sure if this is a Windows 7/64 UAC permissions issue or not. When trying to access the preferences with any of the last 4 versions of the nightlies, the program crashes. Win7/64 pop-up gives, which doesn't look too helpful. Is there something I could install to give a better trace?

Problem signature:
Problem Event Name: APPCRASH
Application Name: nightly.exe
Application Version: 0.0.0.0
Application Timestamp: 4fdfc11f
Fault Module Name: nightly.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fdfc11f
Exception Code: c0000005
Exception Offset: 00108d1f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Comments

Do you still encounter this issue with current nighlies?
If yes can you delete the files and directories in C:\Users\YOUR_USERNAME\AppData\Roaming\MuseScore, try again and let us know.