Musescore won't startup on my Windows 10 laptop

• Feb 10, 2017 - 17:57

As soon as I finish installing and try to run Musescore, it replys MuseScore.exe has stopped working.

Can't make any sense of the error in the event viewer.

Faulting application name: MuseScore.exe, version: 0.0.0.0, time stamp: 0x0ebaeca0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffff
Faulting process id: 0x7d0
Faulting application start time: 0x01d283c66a4c9d1d
Faulting application path: C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe
Faulting module path: unknown
Report Id: fa42365d-f989-4d10-9100-bd54c54adac6
Faulting package full name:
Faulting package-relative application ID:

I do run Norton AV but it passes the .msi file as clean.


Comments

In reply to by kuwitt

The portable version did not work better,however, I managed to get the program running by running the ‘Troubleshoot compatibility’ option, in Win10. It ran it and it kept the compatibility parameters , in the app startup. So now it works.

But you definitely have a compatibility issue with Win10 .

Thanks,

In reply to by rikkzazz

Mine too, and many others. So there must be something else specific to your system that is causing the trouble. Did you read the "Known incompatibilities" section of the Handbook? Nothing there look familiar? Well, if you figure out what the unique characterstic of your system is that causes it to fail there but work elsewhere, do let us know so we can add it to the list of known incompatibilities, and perhaps eventually fix the problem.

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