Pro Musescore Refund
I used the musescore free service briefly for a period earlier in the year searching for brass quartet arrangements to play at an informal gig I had. I was using the free trial but after it had expired I was charged the full amount even though I am sure I cancelled before this. As much as I respect the service I do not need pro and am only 16 so need the money for piano lessons. Is there a way that it can be refunded? I've cancelled for sure now and haven't used the service at all.
Thanks
Comments
Try: https://musescore.com/contact
In reply to Try: https://musescore.com… by Shoichi
I have contacted them via the link but I thought I'd try this too... I'm just trying to make sure I'm noticed. Thank you for the help
In reply to I have contacted them via… by Michael Triggs
You're welcome. Have just a little patience, the answer will come.
Please could musescore support view this thread?
In reply to Please could musescore… by Michael Triggs
Why? The pro account is a musescore.com thing, so contact them there, support@musescore.com.
Hi Michael,
Please check your m****s@gmail.com mailbox for the personal email from Support Team. Email date: 20/08/2018
In reply to Hi Michael,… by s.larin
I ran into a similar issue: I tried to cancel my free trial, but it would not cancel for some reason. I just got charged $50 for the subscription despite trying to cancel it. How can I get a refund?
In reply to I ran into a similar issue:… by shobhs
contact support@musescore.com.
In reply to contact support@musescore… by Jojo-Schmitz
I have had a payment go out when I didn’t want to continue, and have emailed support, but only get automated replies - please help me get a refund, it was only taken in the last hour and I desperately need it back in my bank account!!
I have just been charged for a years subscription, although I was sure I had cancelled the trial - I really can’t afford this, and only used Musescore in the first day or so of signing up, so I would like a refund! How do I do this? I’m getting automated responses from any email addresses I’ve found, and can’t find a phone number to speak to anyone?!
In reply to I have just been charged for… by sorrellicello
This is the wrong site for this request, you need to go to musescore.com. There is no phoe support, just support@musescore.com, and it manned is 5*9. And you need to give them 2 business days at least...
So basically I started the free trial because I wanted to learn some new songs .But I totally forgot about the ending period and I got charged 49$.I am a student and I don’t have enough money to pay bills and buy me some food .And now with the subscribtion is even harder for me .I know its my fault but please let me have my refund.
Thanks a lot !
In reply to So basically I started the… by milevmartin
Why don't you just read the answers given above and act accordingly?
See also https://musescore.org/en/faq#faq-20657 and https://musescore.org/en/node/277874