musescore.com site - scores unavailable
DISCOVERED: 29 December 2019 (first visit after some weeks; previous OK visits happened
in October-November 2019)
MALFUNCTION:
search for scores works - both when I am logged off or logged in to the musescore.com site
However clicking on any resulting score, I get an empty page with the header.
Only change with previous times when the site worked OK I noticed was an announcement
about 'experimenting with advertisements'.
BROWSER/OTHER INFO:
PaleMoon - offshoot of Firefox, several years old.
I have been a registered user of musescore for a number of years, although not an
active contributor to the site.
Additional information can be added as needed.
The question is put here as I could not find a proper support forum/forms on the
musescore.com site itself.
Comments
MOST LIKELY reason for the site malfunction is that the page
now is completely written (re-written?) in javascript, which
fails to execute in standard browsers - in contrast with some
chrome-based handhelds (smartphones/tablets), and the
site designers simply do not test their pages on standard
desktop-based machines and browsers sufficiently.
Problems with musescore.com need to get reported there, not here at musescore.org
In reply to Problems with musescore.com… by Jojo-Schmitz
AS I WROTE ABOVE (quote):
"The question is put HERE as I COULD NOT FIND a proper support forum/forms on the
musescore.com site itself."
If you wish to be helpful - as opposed to barking orders which convey your disapproval -
you could have pointed me to a proper address/place on their page.
As far as I can see, IT IS NONEXISTENT.
In reply to AS I WROTE ABOVE (quote): … by subharmonic2
https://help.musescore.com/hc/en-us/articles/210408945-Contact
In reply to AS I WROTE ABOVE (quote): … by subharmonic2
See https://musescore.com/groups/improving-musescore-com/
In reply to See https://musescore.com… by Jojo-Schmitz
Thank you.
I think this topic can be removed now, as it does not relate to troubleshooting/bug reporting
of the program itself.
Not sure who the maintainer/moderator on the forum is, but..
I had the same problem a few weeks ago. First I thought on a technical problem at the site. But then I tried other browsers than my standard firefox (internet explorer, Microsoft edge) and here the site worked as intended. At last I deactivated an extension in firefox (called "I don't care about cookies") et voilá - problem solved.
In reply to I had the same problem a few… by KHS
Thank you - I too began to play with my various browsers and seem to have found
a workaround.
Though the malfunction initially happened with a browser which was only 2 years old.
TO THE MAINTAINER of the forum:
this topic may (or even should) be removed now as it does not relate to the
Musescore program itself.
In reply to TO THE MAINTAINER of the… by subharmonic2
We tried to explain how to deal with https://musescore.org/en/node/277874
Posts cannot be deleted.
Most of the answers here on .org are provided by users/volunteers and relate to the use of the software, so don't hesitate to ask if you encounter any problems related to MuseSore for Desktop.