Pro subscription issue
A month ago, I registered on this site, because i could not download the note without being authorized. When registering, it was necessary to indicate the number of the bank card, they also suggested me to connect to the Pro version, but i refused. Later I checked - I used the usual version of the music score. Today, exactly one month after registration, I receive notifications from the bank’s application "there are not enough funds to conduct the operation." As far as I understand, I somehow signed up for the pro version without knowing it myself, and accordingly, if my card balance exceeds $ 49, then they will be charged to purchase access to the pro version.
Accordingly, I have a question: how can I unsubscribe from the paid version, given that the site says that I have a regular version.
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Comments
Any questions or issues concerning billing (of a Pro subsciption) should be sent to support@musescore.com. Please allow up to 2 business days for a response. There is no billing support via public discussions, neither in the forums on musescore.org, nor in groups on musescore.com.
To cancel a Pro account/subscription go to your profile
How can you say that you signed up for the pro version without knowing it myself if you did enter your credit card number?
You currently don't have a pro account, so I'm not sure there's a way to unsubscribe. But the only way to find out indeed is emailing support@musescore.com, see https://musescore.org/en/faq#faq-20657 and https://musescore.org/en/node/277874