Program goes into "Not Responding" every 10 seconds

• Oct 8, 2020 - 07:07
Reported version
S2 - Critical
needs info


Status active needs info

The MuseScore program for Windows, macOS, Linux (and which of those) or the mobile App for Android and iOS?

Windows. It happens only when I am entering the notes in my SATB score. When I use the other functions (changing clef, adding accidentals etc.) it works normally. It goes into "not responding" after every 5-6 notes.

Sample score, steps to reproduce? Which MuseScore version exactly? Are you in Continuous View (and if so, does the issue vanish in Page View)?

In reply to by Jojo-Schmitz

Nope, the view does not seem to matter, it crashes regardless. Should I upload the .msz file here?
I'm not doing any new steps that I haven't already done before on the app, simply adding notes as is usually done. The issue has started only this morning after I upgraded to the latest version,

Here is the file. I am quite bad with tech, but I tried what I could think of - making a copy of the file to see if the issue goes away, trying other files, restarting my comp. I will be very grateful if you can check this.

Attachment Size
Coventry_Carol (for web).mscz 26.63 KB

I am really clueless. I noticed a pattern, it crashes exactly after I key in seven notes. Do you have any recommendations for what else I could try?

I opened the score and made several updates : adding notes, changing pitch, deleting notes ...
Everything was OK
I tried to one XML export to enforce the program to scan every object of the score
Everything was OK

Nota ; in my recent experiences, i observed that when the ini file is corrupted, the sogtware becomed unpredictable. So the only way i found to come back to a good comportment is to delete the ini file (located in C:\Users#myusername#\AppData\Roaming\MuseScore)