White noise plays when audio is played during and after running Musescore 3.

• Jun 20, 2022 - 07:58

I've been using Musecore 3 for over a year now, until... I had to replace my USB headset with a 3.5mm one.
The white noise does not play when I use my USB headset and my laptop's external speakers. However, all kinds of 3.5mm headphones/headsets replace all the sound with white noise in the right speaker when audio is played by Musecore and even for other sounds and programs in the background during and after running Musescore 3. I have to disconnect and reconnect my 3.5mm headset and wait for the "set connected jack as headset" pop-up dialog to fix the continued white noise problem, but Musecore won't play the score after the reconnection. All my 3.5mm headphones/headsets work perfectly fine with other devices and programs until I open Musescore in the background. Even with the newest versions, the problem still persists. I reverted to the old 3.4.2.9788 cuz I feel more comfortable with it for some reason...

System Info;

Sound card: Realtek(R) Audio. (sound card drivers are up to date)
Headset: Asus TUF H3 Gaming Headset (3.5mm jack)


Comments

In reply to by bobjp

Yeah, I plug it in first so they would work with Musescore.
I think mine is a sound device problem. Even external 3.5mm stereo speakers would have white noise just like the headphones. I have an external sound adapter USB for mic and 3.5mm, and Musescore worked perfectly without white noise!

Interestingly, the white noise in the right speaker will not occur if I'm in a Teams call. One time, I accidentally clicked on the Musescore shortcut icon on my taskbar during a Teams call, and to my surprise, there was no white noise!

In reply to by lemo020

Oh, I'm sorry, I didn't read the whole thing. So, try removing your driver and seeing if that helps? Even if it's up-to-date, it might still cause problems, so the best thing to do is uninstall your driver and restart your computer to see if it works. It works for me.

Hi, I had the same problem as you and none of the suggested solutions worked for me. I've tried changing my settings in System > Sound > Headphones > Output format from 48 000 Hz (24bit) to 44 100 Hz (24bit), and it finally worked. Perhaps it can work for you too.

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