Pro subscription in IPad app but not website when logged in?

• Jul 6, 2022 - 15:42

I bought the yearly pro subscription on the iPad app from the apple store. It clearly states that I've bought the subscription in my Apple ID for both iPad and phone, but when I log in through the website (.com) using my apple ID it states that there are no subscriptions. Bug? or otherwise.

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Comments

I am also having this problem since I just subscribed to Pro via Apple Subscriptions on my iphone but on my PC it says account inactive, but I can use the app. Did you ever get this resolved? I emailed support already but have yet to hear back.

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