Crash on start (MacOS Monterey)

• Sep 1, 2022 - 11:19

Hello,

Whenever I try to open Musescore 3 on MacOS, it crashes on start. I saw that this is a regular issue and that you need to disable the Start Center by opening a file directly, but it still didn't work. Even if I try to open an .mscz file, the app crashes and won't start.
Is there any fix you might know of? Thank you !

Here are the details of the bug report :

Translated Report (Full Report Below)

Incident Identifier: C41DBBEC-E869-473A-A362-2A2188143CE4
CrashReporter Key: F033312D-2A47-7E86-86A3-464AD82AA16E
Hardware Model: MacBookAir10,1
Process: mscore [90187]
Path: /Applications/MuseScore 3.app/Contents/MacOS/mscore
Identifier: org.musescore.MuseScore
Version: 3.6.2.548020600 (3.6.2.548020600)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.musescore.MuseScore [115304]

Date/Time: 2022-09-01 12:18:51.6418 +0200
Launch Time: 2022-09-01 12:18:51.6120 +0200
OS Version: macOS 12.4 (21F79)
Release Type: User
Report Version: 104

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00007ff7ffd089c8
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: SIGNAL 5 Trace/BPT trap: 5
Terminating Process: exc handler [90187]

Triggered by Thread: 0

Thread 0 Crashed:
0 runtime 0x7ff7ffd089c8 0x7ff7ffceb000 + 121288
1 runtime 0x7ff7ffd08a10 0x7ff7ffceb000 + 121360
2 runtime 0x7ff7ffcff224 0x7ff7ffceb000 + 82468
3 runtime 0x7ff7ffd00304 0x7ff7ffceb000 + 86788
4 runtime 0x7ff7ffcffa7c 0x7ff7ffceb000 + 84604
5 runtime 0x7ff7ffceeb60 0x7ff7ffceb000 + 15200
6 dyld 0x206229000 ???

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c
x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000001125fa0
x8: 0x00007ff7ffd26000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x00007ff7ffd26956
x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x000001b900000100 x15: 0x00007ff7ffd0e818
x16: 0xffffffffffffffe1 x17: 0x00007ff7ffd176de x18: 0x000000030efa008b x19: 0x00007ff7ffd1c2e1
x20: 0x000000030efa0740 x21: 0x000000010613b000 x22: 0x0000000000000004 x23: 0x000000010613b000
x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x000000030ef9fba0 x27: 0x00000002062a91b8
x28: 0x000000030efa8970 fp: 0x000000030ef9e9a0 lr: 0x00007ff7ffd089c0
sp: 0x000000030ef9e980 pc: 0x00007ff7ffd089c8 cpsr: 0x60001000
far: 0x000000030ef9e9b8 esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
0x7ff7ffceb000 - 0x7ff7ffd1afff runtime () <0ee8ce32-639c-316a-9551-dab9a2e0c8a5> /usr/libexec/rosetta/runtime
0x206229000 - 0x206294fff dyld (
) /usr/lib/dyld

Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed

EOF


Full Report

{"app_name":"mscore","timestamp":"2022-09-01 12:18:51.00 +0200","app_version":"3.6.2.548020600","slice_uuid":"3a6bba0f-8eb4-37ba-b9f6-b0a0d8833e21","build_version":"3.6.2.548020600","platform":0,"bundleID":"org.musescore.MuseScore","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.4 (21F79)","incident_id":"C41DBBEC-E869-473A-A362-2A2188143CE4","name":"mscore"}
{
"uptime" : 810000,
"procLaunch" : "2022-09-01 12:18:51.6120 +0200",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookAir10,1",
"procStartAbsTime" : 19489910427662,
"coalitionID" : 115304,
"osVersion" : {
"train" : "macOS 12.4",
"build" : "21F79",
"releaseType" : "User"
},
"captureTime" : "2022-09-01 12:18:51.6418 +0200",
"incident" : "C41DBBEC-E869-473A-A362-2A2188143CE4",
"bug_type" : "309",
"pid" : 90187,
"procExitAbsTime" : 19489911130605,
"translated" : true,
"cpuType" : "X86-64",
"procName" : "mscore",
"procPath" : "\/Applications\/MuseScore 3.app\/Contents\/MacOS\/mscore",
"bundleInfo" : {"CFBundleShortVersionString":"3.6.2.548020600","CFBundleVersion":"3.6.2.548020600","CFBundleIdentifier":"org.musescore.MuseScore"},
"storeInfo" : {"deviceIdentifierForVendor":"E58805DE-ABF0-5182-992D-0400CB11504A","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.musescore.MuseScore",
"crashReporterKey" : "F033312D-2A47-7E86-86A3-464AD82AA16E",
"wakeTime" : 1097,
"sleepWakeUUID" : "E0ECC20F-AAFC-4B81-BBF3-88CA4B175777",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x00007ff7ffd089c8","rawCodes":[1,140703125506504],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
"termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":90187},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":133},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":9132647,"threadState":{"x":[{"value":0},{"value":3},{"value":60},{"value":44},{"value":771},{"value":0},{"value":0},{"value":17981344},{"value":140703125626880},{"value":0},{"value":0},{"value":140703125629270,"symbolLocation":238,"symbol":"crashreporter_info"},{"value":0},{"value":0},{"value":1894080577792},{"value":140703125530648},{"value":18446744073709551585},{"value":140703125567198},{"value":13136167051},{"value":140703125586657},{"value":13136168768},{"value":4396920832},{"value":4},{"value":4396920832},{"value":3},{"value":1},{"value":13136165792},{"value":8693387704,"symbolLocation":0,"symbol":"dyld_all_image_infos"},{"value":13136202096}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703125506496},"cpsr":{"value":1610616832},"fp":{"value":13136161184},"sp":{"value":13136161152},"esr":{"value":4060086273,"description":"(Breakpoint) brk 1"},"pc":{"value":140703125506504,"matchesCrashFrame":1},"far":{"value":13136161208}},"frames":[{"imageOffset":121288,"imageIndex":0},{"imageOffset":121360,"imageIndex":0},{"imageOffset":82468,"imageIndex":0},{"imageOffset":86788,"imageIndex":0},{"imageOffset":84604,"imageIndex":0},{"imageOffset":15200,"imageIndex":0},{"imageOffset":0,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "arm64",
"base" : 140703125385216,
"size" : 196608,
"uuid" : "0ee8ce32-639c-316a-9551-dab9a2e0c8a5",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 8692862976,
"size" : 442368,
"uuid" : "b70ce1ec-b902-3852-8268-05de00bfa8d5",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
}
],
"vmSummary" : "ReadOnly portion of Libraries: Total=840K resident=0K(0%) swapped_out_or_unallocated=840K(100%)\nWritable regions: Total=42.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=42.6M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 13.3M 4 \nVM_ALLOCATE (reserved) 21.2M 2 reserved VM address space (unallocated)\n__DATA 80K 3 \n__DATA_CONST 80K 1 \n__LINKEDIT 240K 4 \n__TEXT 624K 2 \nmapped file 6.1G 27 \n=========== ======= ======= \nTOTAL 6.2G 45 \nTOTAL, minus reserved VM space 6.2G 45 \n",
"legacyInfo" : {
"threadTriggered" : {

}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "5fc94383418129005b4e9ae0",
"factorPackIds" : {

  },
  "deploymentId" : 240000441
},
{
  "rolloutId" : "5ffde50ce2aacd000d47a95f",
  "factorPackIds" : {

  },
  "deploymentId" : 240000179
}

],
"experiments" : [

]
},
"reportNotes" : [
"dyld_process_snapshot_get_shared_cache failed"
]
}

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