No sound plays, software freezes, crashes, can't save or export

• Nov 26, 2022 - 21:41

This has been an issue with me for a while now, and I've tried looking at other forum posts or Musescore's support/FAQ built-in pages, and nothing has worked for me. What was happing for a while was Musescore would work perfectly fine. After a while of the software working, it stops working. And when it stops working, it freezes a short while later. And then I have to exit out of the program and come back. This was the process I had to go through, and I didn't ask sooner since at least I could get stuff done sometimes. However, things have gotten a lot worse recently. I just opened a new score, and now Musescore refuses to play any sound whatsoever. I did this a few times just to see, I even uninstalled and reinstalled Musescore, yet the issue persists. I tried playing sound from one of my old scores, and it worked fine. Then, I tried playing from the new score, and the sound stopped playing on both sides. This has been so annoying that I haven't used the software for long enough to say whether or not the freezing issue is still there.

I also can't export the score. There export button on the file menu is grayed out. I had a similar issue before where I would click save or export, but it wouldn't actually do that. I think this is different, but I honestly can't tell.


Reinstall seldom does any good.
What OS? How much ram? Sometimes HDD's get stuck in a 100% usage cycle. Everything stops. If your drive is almost full the same thing can happen. Same if you are running too many things at once.

In reply to by bobjp

1) OS is Windows 11
2) 12 Total GB of ram, but 11.9 is usable
3) Not sure what an HDD is, or what a 100% usage cycle is, sorry
4) My drive is not almost full, quite far from it, and I usually only run 3 or 4 applications at once (including browsers)

I hope that helps identify the issue

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