Wrong e-mail
Hi, my wife have made a terrible mistanke. We have tried to cancel our free tryout, but we have made an account with the wrong mail, which don't belong to us and now we can't cancel and we have wrongly bill billed the full amount. My wife sent a contact form 2 weeks ago, and we havn't heard anything from your support. Is there anything we can do til get our money back???
The account is Shoerlyk@gmail.com
Best regard
Michael
Comments
Contact support@musescore.com
In reply to Contact support@musescore.com by Jojo-Schmitz
Have don, they asked me to write in here
In reply to Have don, they asked me to… by Shoerlyk
Nobody here can help you with that, only they
In reply to Have don, they asked me to… by Shoerlyk
For an explanation see How and where to ask for support:
https://musescore.org/en/node/277874