Working email address?
My emails to support@musescore.com are bouncing back as "account does not exist"
I am in Asia and the chatbot doesn't accept messages during my day time
Does anyone have a working email address or maybe social meda contact?
Reason I want to contact them is I received a survey asking why I had cancelled but my account is still working.
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Comments
See:
https://help.musescore.com/hc/en-us/articles/210409125-Social-media
You are using suppport@musescore.com, 3p's
In reply to You are using suppport… by graffesmusic
Subject: Cancellation of Subscription
Wolfram Hildebrandt
Obentrautstrasse 14
30419 Germany
Email: wolframhildebrandt88@gmail.com
Dear MuseScore- Team,
I am writing to request the cancellation of my subscription with your service. Please find my details below:
Name: MuseScore Premium Annual
Date: 30.12.2024
Paypal: Transaction No. 8LE944568P2978431
I would like to cancel my subscription effective immediately. Please confirm the cancellation and provide any necessary information regarding the termination process.
Thank you for your assistance.
Best regards,
[Wolfram Hildebrandt]
In reply to Subject: Cancellation of… by W_Hildebrandt
Don't bother posting this here on musescore.org. No one who can do anything about it will see it here. You need to go to musescore.com. Read How and where to ask for support
For additional information, see the following:
https://musescore.org/en/faq#faq-314712
https://musescore.org/en/faq#faq-20657
https://musescore.org/en/faq#faq-359393
https://musescore.org/en/node/314712
https://musescore.com/user/32018844/subscription