Text disappears or goes tiny
Hi,
My apologies if this has been covered in a previous topic, but I did a search and didn't find anything obvious.
I'm having problems with text disappearing - see the attached file "MuseScore error-1.png", which is a screenshot of the demo file ("Bilder einer Ausstellung") just after opening up MuseScore. I started using version 0.9.4 on a clean install windows XP machine (no internet connection) a couple of weeks ago, and initially didn't have the problem, but after using the program for a few days, it would *sometimes* not show the text.
I upgraded to 0.9.5 yesterday, and now none of the text seems to show at all, and all my old .msc and .mscz files don't even show the lyrics at all.
I tried re-loading the default style (.mss) but nothing seemed to change. I also tried removing all traces of MuseScore from my system (uninstall + deleting the MuseScore program folder and also user data folders), restarting then reinstalling 0.9.5 but am still having the problem. Are there any other settings stored somewhere else that I need to remove/reset?
I know this is a bit of a long shot since I haven't been able to figure out how to reproduce the error, but does anyone have any ideas? It's a bit concerning that it's not even showing the demo file correctly...
Thanks in advance for any advice you can give. :-)
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musescore error-1.png | 157.19 KB |
Comments
You may want to see if revert to factory settings addresses the issue.
In reply to You may want to see if by David Bolton
Thanks for the quick reply.
I just tried what you suggested, but am still having the same problem. I've noticed that the text is present on the page BUT it stays extremely tiny, no matter whether I zoom or not. Those tiny lines that are visible in the picture (where the text should be) are actually the text, and when I type they get longer and when I use the backspace key they get shorter.
Does MuseScore install any fonts or anything like that?
Out of interest, I tried the "Create Chord Chart" plugin on the demo score. When I tried to edit the chords on the newly created score, the text goes tiny. When I get out of edit mode, it goes back to normal. If I type anything while in edit mode, it stays tiny.
Any kind of debug info that I can get from MuseScore and upload?
Thanks again for your help.
In reply to Thanks for the quick reply. I by Quantinuity
Could you upload a sample score with the small text. Just to check whether the file is the source of the problem.
In reply to Could you upload a sample by David Bolton
I can, although I just tried opening all the scores in the demo folder and they all appear to have the same problem AND the file modification times are from the beginning of August or earlier (i.e before I ever installed the program, ruling out the fact that I may have accidentally saved over them).
Can I concurrently install/extract 0.9.4 so I can compare them? I suppose I've got nothing to lose since 0.9.5 isn't working anyway...
In reply to I can, although I just tried by Quantinuity
In my experience 0.9.5 and 0.9.4 conflict if you have them installed at the same time. However I use the portable version of 0.9.4 for reference without any problems: http://portableapps.com/node/18149
In reply to In my experience 0.9.5 and by David Bolton
That's a neat idea, running the portable one! Didn't think of it earlier.
In reply to Could you upload a sample by David Bolton
the problem is this: I did a composition, write lyrics underneath the staves. all seem to be alright and perfect. however, when i print the score, the font size automatically changes from 11 to 1 (too small). i have searched for answers for this problem in "musescore online help" but did not find any. you have suggested to other inquirers to use the text style editing. but it did not work. please help.
thanks for any assistance.
In reply to the lyrics font automoatically becomes smaller by ubermensch_john
Please attach a copy of the score and include information such as which version of MuseScore you are using and what operating system you are on.
Same problem here.
I am using Muse score V.0.95.
All the text goes tiny, including the demo chart.
Editing the chord chart provoques the same problem
Reverting to factory is unsuccessful.
I tried many operations. Doesn't seem to work.
Any ideas ?
More information would be useful.
Could you double click on the text so that the text-editing toolbar appears then take a screenshot of the whole MuseScore window (including toolbars, etc). Attach the screenshot to a comment below.
Also could open a file that includes tiny text, choose File > Save As, and then attach a copy of the newly saved file in a comment below.
In reply to More information would be by David Bolton
I have the same problem and here is the sample with the demo music.
The characters all become tiny dot or line....
In reply to Same problem here (Hands up) by js365_
js365, thanks for the screenshot but please see my comment above for the information I was looking for.
In reply to js365, thanks for the by David Bolton
I just tried to grape the info you want, but, ...It becomes normal again.
The only thing I did between normal and abnormal. I simply open a new file make some change of the font setting then save.
After that, all other files come to normal without any modification....
In reply to It becomes normal again by js365_
I've attached a file with the tiny text.
js365, which font settings are you talking about? The style settings or the font settings for an individual block of text?
In reply to I've attached a file with the by Quantinuity
I made some font settings changes under "Edit Text Style".
By the way, I open the file you attached. It works normal.
To answer David Bolton's post on Sun, 08/30/2009 - 21:09 "More information would be useful".
1°) I opened the demo score and verified the text was tiny. It was.
2°) I double-clicked on the text so that the text-editing toolbar appears.
3°) Took a screen shot : score tiny text.jpeg (attached).
4°) Saved the file as "scoretinytext.mscx (enclosed).
... and wrote this post.
I really hope this would be useful.
Good luck.
Do you have a printer installed on your computer? Could you go to File > Print... and take a screenshot to share?
In reply to Do you have a printer by David Bolton
Hello
I have no printer installed on my computer.
Could it be the problem ?
-- Edit --
Thinking about your last message, I found the following solution :
- I installed a generic printer device (even if I haven't one).
- Re-launched Muse score
... and all the text appears very clearly now.
So, when users experience tiny text, I suggest they install a printer, whatever it is.
In reply to A suggestion to solve the problem... by Kotemen
Good to hear. I added a bug report to the issue tracker: http://www.musescore.org/en/node/2646
In reply to A suggestion to solve the problem... by Kotemen
Aha, that is what had changed in between - I connected the printer to a different computer and so uninstalled the software for it. I forgot completely!
The text is working fine now - thank you!
Anyone able to test whether r.2073 fixes this issue? Nightly builds Windows are available here: http://davidbolton.info/musescorenightly/