Audio playback and Synthesizer greyed out
Hi.
I'm a new user od MuseScore. I downloaded the latest version for Mac to try it out. The playback commands are greyed out.
I'm on a Macbook Pro 2015 with the latest version of Catalina. I don't have any hardware attached and I'm trying to simply hear the audio through the built-in standard speakers.
I'm aware of this guide https://musescore.org/en/node/96811 but nothing worked. The suggestions about tweaking View/Synthesizer do not apply since that menu item (and Mixer as well) are also disabled.
I tried resetting the audio and the configurations to the default ones. I uninstalled and reinstalled the application. I even restarted the computer. I also tried downloading older versions of the software (MuseScore-3.5.2.312126096 and MuseScore-3.4.2) but still, no audio for me.
Can I get help? Thanks
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Comments
see https://musescore.org/en/faq#faq-301733
In reply to see https://musescore.org/en… by Jojo-Schmitz
Hi and thank you for the prompt response. The link you provided (I can't hear any sound - How to restore sound if playback stops working) links back to the help page https://musescore.org/en/node/96811 that I mentioned in my post:
I'm aware of this guide https://musescore.org/en/node/96811 but nothing worked. The suggestions about tweaking View/Synthesizer do not apply since that menu item (and Mixer as well) are also disabled.
In reply to Hi and thank you for the… by pistacchio1
You mention Mac but didn't specifically say you checked the mute button or tried the PRAM reset - did you?
In reply to You mention Mac but didn't… by Marc Sabatella
Hi Mark, thanks for you interest.
The Mac I'm using does not have a touchbar, so no chances of hitting the "mute" button by mistake. I can hear Spotify or YouTube with no problems.
I also did the PRAM reset (restart, keep Opt + Cmd + P + R pressed) a couple of times. Again, no luck. Mixer and Synthesizer are still grey, no selectable options in the IO panel of the settings. After resetting the PRAM I tried to uninstall and reinstall the app and reset the settings. Nothing seems to work.