Error when starting Ver 1.0 won't open

• Mar 10, 2011 - 20:52

Error when starting Ver 1.0 won't open.. ( new user ) Hello !! I downloaded the program and it ran for 4-5 days and today when I try to open the program I get Error code ( Loading Soundfont museScore // sound / TimGM6mb.sf2 Failed Playback will be disabled ) ) and under that ,,Go to Display>Synthesizer and check that the file location is correct . I have OS windows XP SP3.. Any ideas ?? Thanks very much Jerry

Comments

[DELETED] 5

• Mar 10, 2011 - 22:17

What happens if you press OK after the error message? If you go to Display -> Synthesizer, is the path to the soundfont ok ?

jerryblue

• Mar 10, 2011 - 23:03

When OK pressed,, error message goes away and nothing more happens.. And thanks for getting in touch .. Jerry

[DELETED] 5

• Mar 11, 2011 - 08:26

Nothing more happens and you see the demo score ? or not ? If yes, check in the MuseScore menu Display -> Synthesizer

jerryblue

• Mar 11, 2011 - 09:45

After I close the error message program stops . trying to open -and closes.. I never get to the opening page of the program.. Thanks ...

[DELETED] 5

• Mar 11, 2011 - 09:58

OK weird. Which error message do you have exactly ? In particular the path to the soundfont ?

Can you try to revert to factory settings ?

jerryblue

• Mar 11, 2011 - 13:20

Hi again... Yes I tried to revert to factory setting but when I went into / bin... I could not find ( mscore.exe) so I am sending Snapshots of the error codes... ?

Attachment	Size
Error1.jpg	29.9 KB
error 2.jpg	21.76 KB
error 3.jpg	23.75 KB

jerryblue

• Mar 10, 2011 - 23:08

How do I go to Display>Synthesizer ..? Is that the sound card?..My sound works with other programs..

ozcaveman

• Mar 10, 2011 - 22:46

I run Musescore on the same environment as yours - Windows XP service pack 3.

Considering that your environment was fine for at least 4 days what has changed
recently? It appears that something has happend to the directory structure where
the sound font was installed. Double check the location of sound file .

Download another copy of the sound font to replace the current one.

Hope that helps
Charles

jerryblue

• Mar 10, 2011 - 23:06

Charles...I am a little stupid with these things but a fast learner. How do I double check the location of sound file ?? Thanks Jerry

rj45

• Mar 10, 2011 - 23:08

Sounds a lot like the issue that was going on here: http://musescore.org/en/node/9697

Hope it helps! :D

jerryblue

• Mar 10, 2011 - 23:10

Thanks ....Jerry